Weston Buick GMC

After she experienced one too many breakdowns in her older car, we decided that for her peace of mind and for ours, we wanted to get our daughter a good, safe, economical car, that’s also fun. After researching many auto sites, and industry and owner reviews we decided on the 2013 Kia Soul. We already knew that she loved these “cute” cars, but we needed more information before we were “souled”.



We live out in St Helens, Oregon and have no “local” dealer, so I emailed several dealers within a decent drive from us. I asked many newbie questions and explained that we wanted this to be a surprise for our daughter’s birthday but that we had no idea how to pull this off. Steven in Weston Kia Sales was the only dealer who stayed in contact and was willing to help us. He ordered exactly what we wanted for an excellent price, had it delivered and set up ready for pick up on her birthday.



On “The Day”, when we pulled up with her in our car, everyone cooperated in distracting her while the “stage” was set. One of the men put on the Hamster suit and brought her over to her new car that was waiting in the show room all shiny and prepped for her. She almost fainted. Steven couldn’t be there, but Josh Wilcox and others were and they all fooled her really well. After she started to calm down, Jon Fortsch with much patience and in enough detail went though the operation of all the driver-controlled parts of her car. He even set up her iPhone for her.



Jon Fortsch in the business department was very good at explaining the various aspects of her warranty coverage, service contracts, and owner servicing responsibilities. He should be a teacher. He’s very low key but thorough in covering the important details.



We have purchased several new cars over the last 20 years, but no experience anywhere has been so painless, educational, and even fun. We will all be Weston fans forever because of their wonderful customer service. Our next car will be from them, as will hers, and yours should be also.

Don't buy from this dealer. I printed pricing from their ad online at yahoo autos. I was given a "price protection certificate" from yahoo autos. I spoke to the salesman Nick several times about the vehicle after he contacted me via the yahoo auto website. When I arrived to text drive and buy the car for the advertised price of $6000.00, they tried to tell me the price as now $10900.00. When I showed the salesman the price protection cert with the matching vin, he told me he would check with the manager. The sales manager, Larry Poe, came over to talk to me and claimed the price was a mistake and he would not honor the price. He was rude and short. Classic bait and switch. Stand behind your pricing. If you can't claim it was a mistake, find a way to make good on that mistake. "get it in writing" doesn't mean anything with this car dealer. Buy elsewhere.

Weston has got to have the best service center around! I have been getting my car serviced at Weston for a long time. It is the same car I bought there 2 years ago. Its nice having a quality, quick service department that I can take my car to. All of the service people are great!

I took my car to another business to get the shifter checked out and was told the connections had been loosened, and the only way it could have been done unintentionally is if someone kicked up under the dash. There was no problem with the connection when I took it to Weston, but there was a problem when I picked it up from Weston. I was charged $86 for labor for a simple fix. Sounds very suspiciously like Weston was trying to make some easy money off of me.

THANK YOU FOR ALL THAT YOU DID TO HELP ME PURCHASE OUR NEW CAR. YOUR SERVICE WAS OVER THE TOP!