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Phone: (301) 582-0000

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Cindy's Sweets And Supplies

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Jenny S.

09/30/2016

Overall

Cindy was very disappointing today. My daughter did not receive the correct change for her order, innocent mistake by an employee. Told this $3 shortage to Cindy & she immediately questioned her employee. Employee admitted she forgot the $3. The employee was very apologetic. Next thing I know, Cindy took the cash drawer & took it in the back to confirm my daughter was owed $3. I was shocked that she discounted both her employee & my daughter & made us wait until the drawer was counted. Guess what, she was $3 over. When Cindy returned, I let her know that her behavior was not acceptable to me. She dismissed me by saying that she was sorry but it's too late & walked away! I was shocked that while I responded, she turned her back on me & continued walking away. I informed her I was not finished speaking to her. She continued by saying I'm sorry, I can't take it back! Her behavior was rude beyond belief for a store owner. She lost a good customer. Never again!

Details

Phone: (301) 582-5393

Address: 17301 Valley Mall Rd Ste 378, Hagerstown, MD 21740

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