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I don't know what you're taking about, I have purchased three cars from this lot and they are as good as new. I think you are vengeful and full of spite. This is a family-owned honest run business who go to lengths for their customers.
Thank you!!
12/08/2014
WOW!!! I had a WONDERFUL shopping experience with these guys!!! I have purchased several Honda Accords in my life, I drive a great deal of miles and I never buy brand new. I came to Top Gearz after seeing a beautiful Honda online that I was interested in. I live in Grand Rapids, Mi so we are talking a 2 1/2 hr drive. After talking with Hamza Omasan he told me the Honda I was interested in was already sold, but he could offer me another one with lower miles. Kind of disappointed I responded "I see the other one but it's more' he told me he would sell it to me for the same price. At this point I'm very Reluctant because I work in sales and I thought he was giving me a sales pitch LOL. Needless to say I drove to Detroit to find a CLEAN, Professional small but Nice car lot. After driving the car I spoke to Hamza about a couple concerns and he said he would fix my concerns ( scraps on bumper and carpet not smelling fresh) YES I can be a pain! At this point I had been to three car lots and NONE of the other shops seemed to even listen let alone address any of my concerns! I told Hamza I bring him the check the next day. He said fine he would have the car detailed looking new!
The next day a had a problem with getting someone to ride with me and drive my car back from Detroit. Hamza was very patient and told me no problem the car was ready when I ever I could get there. I ended up catching the Greyhound bus the following day to eliminate someone having to drive my car. Not only did Hamza call and check on me during my trip but he actually sent 2 workers to pick me up from the bus station!!! They actually got out of vehicle open the door for me the whole nine yards!!! I felt like a queen LOL!!! ( didn't charge me a penny)
This was the BEST CAR BUYING EXPERIENCE I ever had. The Honda Dealership has nothing on these guys! I will refer all my family and friends.
Last thing, like I mentioned, I'm in sales have been for over 10 years. If I can have my customers leave my presence feeling like I felt after leaving Top Gearz I will have accomplished something major. These guys have set a very high standard and it was a GREAT honor to do business with them. Thank you Top Gearz! Hamza you and your staff are AWESOME!!!
Details
Phone: (313) 368-7000
Address: 3540 E Davison St, Hamtramck, MI 48212
Website: http://www.topgearz.com
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