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Reviews
04/15/2011
I'm going here tomorrow for a full service. The comments on YELP worry me. So I will add to this review after i get my service complete. More to come!!
04/17/2010
had used them for service on my bike. Every time seemed like they would find extra stuff wrong. When you tell them don't worry about that, they would make the problem seem much worse and get you to buy into the work they want to do. Got tired of it and brought it somewhere else. When I'd tell the other place what ft. hood harley guys said, eyes would roll and in a few cases the response was "they said what!" Really" If that doesn't say a lot right there. The nickle and dime you at ft hood harley. Just add a few zeros to the back of the nickle and dimes though. They also will only sell HD stuff and Dunlop. Dunlop is over priced and there are better tires for cheaper. But you can't get them at harley. if you do, they have to order it (which will take forever) and they charge you for a special order so its not cheaper any more. Uggghhh! Better off going some place else. Ask around there are other places which will do the work you ask them without making up stuff.
Sorry that you feel this way, but as the Parts Manager, I would like to fix some mis-truths here. Firstly, there is no extra charge for special order anything, including tires, secondly, I usually have them in 24 hours or less. Lastly, we are an H-D shop, so of course we mainly sell Harley parts, but we stock over 50k in aftermarket parts, and again, can usually special order them next day and never for an extra charge!
04/17/2010
Don't get your bike worked on there, especially if you did not buy it there. They are shady at best and take forever to not only find parts but install them. I was told things by their supposedly certified mechanics that defy not only logic, but mechanical knowledge. In the end, even after spending a lot of money, I still had to take the bike to Kay's to get it fixed properly.
Strange that our only 2 negative reviews are on the same day from 2 supposedly different persons. All of our Techs are Harley Certified with several Master Technicians on staff. As for taking a long time to find parts, unless a particular part is backordered or obsolete, they are received within 3 business days, and aftermarket parts as fast as next day.
12/11/2007
The Harley place in central texas!
Service, sales, parts and rider education - all in 1 stop.
Details
Phone: (254) 680-4747
Address: 875 W Central Texas Expy, Harker Heights, TX 76548
Website: http://www.forthoodhd.com
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