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LC
Lisa C.
Edited: 09/17/2018
Overall

I am writing this review in the hopes of keeping others from being taken advantage of by this business. A year ago, during winter, we tried to have our snow blower repaired. We were told that a part needed to be ordered. Three weeks later, we had not heard from them. When we called them we were told that the part might take a few more weeks to arrive and, by the way, they could sell us a reconditioned snow blower for a great price. We said we'd wait for the part as we couldn't afford a "new" snow blower. Several more weeks passed and no word from Mike's. We called-oh, the part is still not in. By this time, it is the end of February. We ask if they could just bring back the snow blower as winter is all but over. They say sure. They never returned our snow blower. They just kept it...all year. We called them six weeks ago to remind them that they still have our snow blower from last year...and, oh, is the part it yet? They told us the part was now "not available" and that they could SELL us a reconditioned one for the difference in price between our un-repaired unit and their reconditioned unit...A MERE $250 dollars! They had us, we had no choice. The "new" snow blower arrived several weeks ago. When my husband tried to use it several hours ago a part fell off in his hand as he started it. It does not work. My husband called Mike's and they said they'd "have some one come down to take a look." I called back to find out when they'd be coming; I was afraid we'd never see or hear from them...once again. When I called, I was told that I should "Give my husband back his balls back and have him call instead." WOW!

Please do not do business with this establishment. You will be taken advantage of.

They took us for $250 and likely were able to fix our original snow blower and pawn it off as reconditioned on some other unsuspecting victim.

SR
Sher R.

05/12/2015

Overall

My experience is different from the other reviewers. Mike's small engine repair his actually fix my tractors lawnmowers etc. for the past five years. They pick it up they fix it and bring it back, and I have always found the prices to be reasonable. I have only had good experiences with them for five years.

Details

Phone: (401) 568-7905

Address: 158 Chapel St, Harrisville, RI 02830

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