Country Creek Rv & Marine

My wife and I's dealings with Country Creek RV in Hattiesburg Ms is pretty much a Horror story. We took our 5th wheel in to get some repairs to the exterior and the rear fresh water tank, Well it set there for almost 3 months, we canceled one trip we had planned, they finally got the water tank put in after we hounded the Fire out of them, We had another trip planned so I picked it up and told them once they got all the parts in I would bring it back to finish the exterior repairs. There was always some excuse about why the parts weren't there the parts man had quit, just always something. Once we got it home we noticed the connection for the vacuum was disconnected laying on the floor I called them and reported it to them no one seemed to know anything , so I hooked it up since it's only 4 screws to 2 for the wires and 2 to mount it well it wouldn't work after looking close the you could see a lot of wear which we found strange since ours had only been used twice. Looks like it was taken out and an old worn out one left in its place I mean they didn't even take the time reinstall the onE that was left.After our trip we took it back to finish the exterior repairs ( Which was very poor workmanship )and reminded them about the vacuum they acted like I fell out of a tree and basically called us liars about it being disconnected by them. I will haul it back to Southhaven, Ms over 300 miles before it'll go back to Country Creek, also they had reviews on their Face Book page they removed this review and the one my wife left.

Wow! We have had a horrible time!!!!!!! We had dealt will the service department. We have been lied to and cheated. We just bought a brand new 5th Wheel and a couple things had to be fixed under warranty. When you drop off your camper one of the service advisors do a walk around with you to make sure your camper is in the same condition when you pick it up as when you dropped it off. They say it's so they are responsible for any damage done to your unit while it's being worked on. Lie!!!!! Our brand new camper has a hole in the linoleum from the tech. The camper was backed into something and the spare tire rack was bent and falling off the bumper. The camper must have side swiped something because it has scuffs and dents on side of slide out. And a huge deep scratch on the front side! And it all happen while it was here. Well when we came to pick it up I brought all of it up with the service advisor and his supervisor. NOTHING was done!!! They said that none of that happened there even tho it did! They told us the only thing they could do was give us the number to the manufacture!?!? One of the things that had to be fixed was all (8) the blinds in the living room. They replaced 7 blinds with the day/night blinds and 1 blind with just night!!!! So now our brand new camper has a messed up spare tire rack, a hole in the floor, scuffs/dents on the slide out, scratches on the front and blinds that doesn't match! On top of all that, we owed them $300 for diagnostic of stuff for warranty that we told them NOT to do! Don't make the same mistake we made! Do not deal with them!

Great Experience! Will be a return customer in the future.

Treated very poorly!! We came to purchase travel trailer that day but salesman not interested in working with us at all. Very disappointing. We purchased RV elsewhere and were treated great and are very happy!