More Info

Brands
Rootx
Payment method
master card, visa
Categories

Reviews

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JA
Josh A.
Edited: 09/06/2019
Overall

Worst experience ever! They knew it was an emergency and assured me they where coming right after there next job. An incompetent worker miss dialed my number to confirm apparently, even though they said they where coming "strait here". Said they couldn't come till noon the next day. I Found someone who would come out today and when i called to cancel they said "Good we didn't book you anyways, we knew you would cancel!" So what if Mike of Asheville wasn't so gracious to squeeze us in and i didn't cancel, what they just weren't going to show up?

What a bad way to run a business!

JC
Jayson C.
Edited: 09/06/2019
Overall

THIS POS IS A LIAR AND A THIEF WE WILL HAVE ROUND TWO IN COURT!!!! YOUR CHEMICALS BURNED MY HANDS YOU MAY OF WON THIS ROUND ON PAPER BUT YOU DO NOT HAVE MY MONEY YET. ALL YOU ARE IS A GOOD FOR NOTHING DELIVERY MAN THAT DRIVES AROUND IN A SEPTIC TRUCK. YOU WOULD NOT KNOW ANYTHING TO DO WITH A SEPTIC SYSTEM IF YOU FELL IT!!! PEOPLE THIS GUY IS A FRAUD HE MUST BE STOPPED. DWIGHT MOORE GET READY FOR ROUND TWO MY LAWYER IS GOING TO KNOCK YOU OUT!!! MOST OF ALL VENGENCE IS MINE SAETH THE LORD YOU NEED TO DEAL WITH GOD MOST OF ALL. YOU SAY THIS IS NOT ABOUT GOD ITS JUST ABOUT MONEY. EVERYTHING IS ABOUT GOD HE IS IN EVERY ASPECT OF OUR LIVES. I AM GOING TO PRAY FOR YOU AND YOUR SALVATION!!

NEGATIVE 100 RATING PEOPLE THIS GUY IS TROUBLE AND SHOULD NOT BE IN BUSINESS!!

takemyadvise
Edited: 12/10/2016
Overall
We paid Mr. Moore/Septicman to...

We paid Mr. Moore/Septicman to empty our tank. Before he left he had pumped our tank back half full with effluent or gray water the dirty septic waste water we just paid him to haul off. A practice most septic companies state that you are not supposed to do. He also insisted we purchase additional septic tank additives, in which we did not buy. Since I am not an expert I checked with what the EPA, Cooperative Ex. Ag., U.S. Dept. of Ag., Dept. of Natural Res., the Septic Tank Assoc. and several other Septic Cos. here in town had to say. I found out that commercial septic tank additives are not necessary and may be harmful to the absorption field. Also, that additives are not necessary for a successful restart or continuous operation of your septic tank system.
In addition, they say to be sure the septic tank is completely emptied (which is a good time to inspect your tank to make sure it has no cracks or other visual defects (something we were not given the opportunity to do) and that it is not necessary to retain any of the solids to restart the digestive process. Nor should you wash or disinfect the tank after having it pumped.
When ask to come back out and completely empty our tank he refused. He considers his receipt a contract which is his guarantee of payment no matter what the outcome. In my opinion, the only thing he is a professional about is taking peoples money. Check with the BBB for many other complaints

JM
Jenny M.

08/05/2016

Overall
Expertise
Professionalism
Promptness

I couldn't believe what an ass this guy was! I pumped my tank the last time and today all the crap he's pumped before was still there. He insisted we were flushing baby wipes and basically called me and my family liars when I said over and over we did no such thing! It was incredibly rude! He also left all the old wipes on top of the tank and covered them up with my grass. And he left some laying around my yard that my pets could eat and choke on. NEVER would I use him or recommend him to anyone! He way over charged for special chemical treatment! I was a sucker but won't be again!

RB
Raign B.

01/31/2015

Overall
Worst ever

This man lied and cheated us. He was paid to pump our entire tank, he only pumped half. When asked to pump the tank at our house that We lease out, he didn't even know how to find the septic tank and refused to do the job because he was am imbecile. He still charged us even though he didn't do the job. All the while being the most rude worker I have ever hired. Despicable and should be put OUT OF BUSINESS.

Details

Phone: (828) 694-0856

Address: Hendersonville, NC 28792