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Allan R.

07/17/2021

Overall

North Central Florida Air Conditioning is a scam. I purchased a brand new ac unit 9 months ago and was supposed to be under warranty, parts and labor. The unit stopped working so I called their office to get a tech to make the repairs. The dispatcher only asked if I needed someone tonight or in the morning. So of course I said tonight. The tech gets to my home and informs me that the service is "after hours" so there is a mandatory $120 service fee and the parts are not covered under the warranty since they are "universal" parts off the truck. I called their office and the rude dispatcher said "I asked you if you wanted a tech tonight or tomorrow?" which I was supposed to somehow know that meant a $120 service fee would be due and the $230 in parts would not be covered by the warranty. Deceptive business practices and faulty work by North Central Florida Air Conditioning.

Details

Phone: (386) 454-4767

Address: 22921 NW 227th Dr, High Springs, FL 32643

Website: https://www.ncfac.com

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