More Info

"We Specialize in Honesty"

General Info
Quality Brake and Auto service is owned by a father, daughter team that pride themselves in treating people like family, properly diagnosing vehicle problems and repairing them correctly with quality Napa parts using state of the art diagnostic equipment. Customers are met with a friendly smile and a genuine concern for their problems. The ownership team takes serving the public seriously and appreciates every opportunity to exceed customer expectations. In an industry that has a poor reputation for taking advantage of people to pad the bottom line, the Quality team believes that if they take care of the people the finances will follow. It's this core philosophy that has created huge customer loyalty and a great relationship with the public.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Full Auto Repair Facility Brake Service Engine tune up Air conditioning Exhaust repairs Driveability Cooling systems Radiators Water pumps Fuel systems Jeep Suspension repairs Ball joints Tie rod ends Struts Electrical repairs Honest Brake lines Chevy Chrysler Dodge Toyota Nissan Starters Battery Muffler
Brands
AC Delco, Napa, Prestone, Walker
Payment method
visa, master card, cash, discover, debit, check
Location
Located on VanOmmen drive between James and Feltch st. just north of Wal-Mart. VanOmmen dr parallels and is west of US 31. Neighbors include Quality Door company and the Home roller rink.
Accreditation

US Army Veteran

NRA Life Member

Napa Autocare Center

Categories

Reviews

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CH
Cecil H.

09/30/2023

Overall
Expertise
Professionalism
Promptness

I had brake problems while on vacation and the great people at quality brake and auto got me in and back on the road in less than an hour. I give them 10 stars on friendly staff and service. Best service l have ever had!!!!!!

RM
Roxanne M.

12/04/2018

Overall
Expertise
Professionalism
Promptness

Wonderful people and also car knowledge.as a middle-aged woman its refreshing to find a place that doesn't put additional services on that are questionable.I will have them do all needed repairs in the future.I can't recommend them high enough..one little teeny draw back,uncomfortable chairs in the waiting area.

JB
Jeff B.

01/26/2017

Overall

I first used Quality Brake Service many years ago and still trust Marty to this day to work on all of my vehicles. Not only brake work, but anything and everything that goes wrong with my car or trucks. He gives me a professional diagnosis and an estimate of what it will cost to repair. If the estimate goes higher, they will contact me to let me know why and how much more so there is never any surprises. I recommend him to everyone I know, and have never been disappointed with his services. Father and daughter team that work well together. Keep up the great service!

JV
Jennifer V.

10/09/2016

Overall
Expertise
Professionalism
Promptness

Marty is great! We recently experienced an issue with our car, I didn't even call to see if he could look at the car, we just dropped it off and by the end of the day he had the issue resolved and had us back on the road. Our family is grateful for the awesome service we received. Not that we wamt car issues, but it is a relief knowing that Marty and his crew is available and will take care of us and our vehicles.

MD
M D.

05/05/2014

Overall

James Gale

a week ago

while traveling through Holland , had obvious brake trouble . It was after hours and I drove by this repair facility and checked to see if any one was available. I found a very friendly and helpful owner willing to look at my vehicle. Marty, came out to our vehicle and made a recommendation to either stay in motel in area or drive back home 1.5 hrs., slowly, and get our second vehicle to drive to our long destination. He offered to repair the vehicle first thing in the am., but we decided to drive home , only if okay to drive. Marty indicated to drive home would be fine., 80 miles or so, and get another vehicle to finish our trip. I would stop by any time and recommend this facility , they can be trusted and helpful in all situations.

Details

Phone: (616) 399-9687

Address: 2455 Van Ommen Dr, Holland, MI 49424

Website: http://www.napaautocare.com/store.aspx?id=1149817

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