DFW Frame and Alignment

DFW Frame & Alignment

They did replace front end parts and did alignment. After completion of work, vehicle pulled to the right. They worked on A/C. The compressor made noise after completion. Brakes shuttered. Brakes still shuttered after completion. When I picked up the vehicle, all airbags were inoperative. They let me leave the premises for the weekend without airbags working. They replaced the rear brakes. Now they brakes chatter in reverse.

I returned the vehicle to DFW Frame & Alignment, and they could only fix the airbag problem after I had suggested to check the fuse. Total cost $3200.00.

I spent $600 for for them to damage my a/c.



I came to them initially to work on my a/c (it probably just need to be recharged), and to check out my older vehicle. When they got back to me, they wanted to do $1300 in repairs, most of which were completely unnecessary. These included the inner tie rod ends (they are COMPLETELY fine) and $120 in labor (1.5 hours) to change 3 very easily accessible spark plugs, the latter of which took me 15 minutes to do myself. I politely declined all the repairs but the a/c, so they simply recharged the a/c and waited for a few parts to come in, saying there was a slow leak. The a/c worked PERFECTLY for 3 weeks, then the parts came in, they did the further work on the a/c, and now the a/c cuts in and out constantly. I'm not sure if they caused and electrical problem or what, but the a/c is useless now. I've left my car there two whole additional days, and the mechanics did nothing. I am nearly certain that the last time I dropped off my car, they did not even look at it--It was parked in the exact spot where I left it. They never called me to explain the situation. So after one month, 4 whole days at the shop, and $600, I have an air conditioning unit that I cannot use, all with no explanation from the employees. Thank you DFW frame and alignment.