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Reviews
08/02/2012
Don't waste your time or money. Customer service is terrible. Proprietor is always right, customer is always wrong attitude. Food was very average except for the House Lo Mein. It was absolutely inedible. It smelled like dishwater and tasted worse. Prices are not cheap. Go somewhere else for cheaper better Chinese food.
05/12/2012
The food is alright. For the price I would expect better quality, but its not too bad. The customer service, however, needs some serious attention! We have ordered from them a few times before and had issues. The driver was lost for nearly an hour and we are a straight 4 minute shot down the road, one of our orders was short and the lady on the other end battled with us for over 10 minutes before finally agreeing that we were right and sent out what was missing. The driver told us on his second time out that he saw her miss things and brought it to her attention but she told him to go anyway. Just tonight their credit card machine had issues (it wasnt my card, I checked) and the woman got upset and hung up on me as I tried to go over the card information again. A better english speaking woman called back several minutes later and you could hear the other woman yelling in the background. This is NOT how a business is supposed to treat customers!
Save yourself a migraine and go elsewhere. We will not return to this "business" again after that woman treating customers poorly time and time again. We would rather pay to eat at a lesser quality restaurant with good service than to deal with this.
Details
Phone: (321) 777-7878
Address: 280 E Eau Gallie Blvd, Indian Harbour Beach, FL 32937
Website: http://www.jadepalaceihb.com
More Info
- General Info
- Jade Palace Chinese Restaurant offers authentic and delicious tasting Chinese cuisine in Indian Harbour Beach, FL. Jade Palace's convenient location and affordable prices make our restaurant a natural choice for dine-in or take-out meals in the Indian Harbour Beach community. Our restaurant is known for its variety in taste and high-quality fresh ingredients. Come and experience our friendly atmosphere and excellent service.Jade Palace Chinese Restaurant offers authentic and delicious tasting Chinese cuisine in Indian Harbour Beach, FL. Jade Palace's convenient location and affordable prices make our restaurant a natural choice for dine-in or take-out meals in the Indian Harbour Beach community. Our restaurant is known for its variety in taste and high-quality fresh ingredients. Come and experience our friendly atmosphere and excellent service.
- Payment method
- all major credit cards, amex, discover, master card, visa
- Price Range
- $$
- Location
- Indian Harbour Place SHPG Ctr
- AKA
Jade Palace Chinese Restaurant
- Other Links
- Categories
- Other Information
Cuisines: Family Style, Chinese, Asian
Price Range : Average
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