Caliber Car Wash

Doesn't deserve any star!

Burn Your money - it's more fun than dealing with these people!

We tried Full Service Car Wash in Inverness to have our RAM Truck detailed. This turned out to be a really bad idea. I wanted a good interior detailing as I had recently purchased the truck privately, and it really was dirty. I was quoted $80 to have the inside detailed so I made the appointment. When I returned to pick up my truck, I went inside to pay and they only charged $60. I figured it wasn't as dirty as I thought. Then my wife came in and said I had better look inside before paying – too late – I had already paid. When I checked the truck I couldn't believe my eyes. There had been no effort to remove any stains, there was surface dirt in the door panels, there was surface dirt over the visors, beside the seats, and all over. The carpeting wasn't even damp so they hadn't shampooed the carpets which were also dirty. The manager said the stains wouldn't come out but the dirt easily came off on our fingers with no effort. I asked for a refund and the manager threw a $20 bill at me and told me to go back up to Canada and never return. He cursed and swore at me, and was very belligerent. His staff outside called my wife and I fat asses and also continued to curse at us. I don’t know how anyone can stay in business and treat customers this way. Search around the internet and you will see more experiences similar to mine. Be warned!

Brought my crossover in for "full service" wash. They are supposed to wash and hand dry the exterior including the windows. Wash interior windows and vacuum. There were still french fries on the floor, they only did the front interior two windows and my wheels were still filthy. I was charged and extra $2.00 because they classified my car as an "suv" and then didn't even clean the entire car. Now on my day off I have to go home and redo it myself. Waste of $18.00!