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General Info
We strive to deliver the ultimate customer service experience from the moment you walk in our door. Our optometrists in Issaquah, WA are devoted to creating high-quality eyewear you will fall in love with and be proud to wear. We take pride in using the latest technology to fully customize your visit. Everything is custom tailored for you; from scheduling your appointment to designing your lenses!Our optometrists' provide eye care services from dry eye treatment to myopia management, Eye Disease Management and Scleral Lenses. Our optometric team in Issaquah, Washington will handle all of your eye care needs. Call us.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Payment method
master card, visa, cash, check
Location
Town & Country Square
Neighborhood
Newport
AKA

Lung, Leslie L

Categories

Reviews

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ZK
Za K.
Edited: 09/23/2020
Overall
HORRIBLE EXPERIENCE EVER

HORRIBLE EXPERIENCE EVER. If you what to save your money and time you should avoid this place. The first the doctor is very mediocre. She does not do any work yourself but just sign the prescription. It looks like she got lowest marks in a school when she studied her specialty. The some assistant will tests your vision using old hardware that prints data. It looks very archaic and suspicious. Finally doctor comes to you. She just briefly looks on prints without any interest or sympathy and will say that all ok. The actual vision test is more a fiction and you can do it yourself in any drug store by holding over-the-counter glasses in front of you. That service will cost you over $400! Do not let you be fooled there.
The huge mistake was to order the glasses there. First they were not being able to tell how thick the lenses will be for order. They shown some very thin nice sample lenses and did say you will get this king of thickness. After 3(!) weeks of wait when I came to pick up my glasses you can imagine the worse. The lenses were twice thick as I was shown before. The worst part was they try convincing me that these lenses are the same as was shown. I spent whole hour measuring the lenses thickness with them and explain them their mistake. Finally they agreed to replace the lenses on right one. After 2(!) weeks of wait I was given a real piece of garbage. The work was done very horrible. Lenses were not fixed properly and were wry as one higher other. The worst part was the frame got totally different lenses shape and width I never had ordered. And all that work cost me $300 only for lenses without the frame cost!
Run, run away from that place!

Details

Phone: (425) 391-9331

Address: 1145 NW Gilman Blvd Ste G12, Issaquah, WA 98027

Website: https://www.issaquaheyeworks.com

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