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Cornell Laundry & Cleaning Ctr
Xcornell Laundry & Cleaning Center
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10/21/2015
HORRIBLE!!! I took 3 pairs of Uggs there to be cleaned. They all came back faded. My daughters deep pink uggs are light pink with white patches all over them. The heal of the boot is still dark pink as well as the ribbon and bows. My other daughters brown boots came back and looked like they had been worn for years. HORRIBLE. These two pairs were bought last winter. Not even a year old. The only pair that they cleaned and didn't ruin were my oldest daughters boots. They were the only pair that I dropped off that had stains on them. They got the stains out and the boots look clean. The other boots had NO stains or water damage on them and now I will have to have them replaced. DO NOT GO HERE. I called to complain and the woman who I spoke to said that they took numerous pictures of the boots when they were dropped off. And that I need to bring the boots in so that they can determine if they are at fault. I asked to see the pictures and she said they will be able to show me them after I drop the boots off, and after the owner looks everything over! I asked when the owner would be in so that I can come and talk with him but I was told that the owner comes and goes and that there is not a set time. I will just have to leave the boots for them to inspect. COMPLETE SCAM. DO NOT trust them with your boots.
Details
Phone: (607) 272-3561
Address: 527 W State St, Ithaca, NY 14850
Website: http://www.cornelllaundry.com
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