Arlington Scion

Service department at Arlington Toyota is great. Our service advisor Mike Sandelin takes super care of us, and only fixes what needs to be done. We keep going back because of him.

I called in on Friday 2.17.17 and spoke with Mike Sandelin I DID NOT have an appointment before calling I said I know you are probably booked but can I come and get an oil change,he said absolutely come on in and we will take care of you.He did exactly that,they got us in and at right at an hour,very pleased with the service.They are always so nice and pleasant AND informative.I love Arlington Toyota and the staff!!!!

Always treated like a friend by Michael Sandelin in the service department at Arlington Toyota. I can trust him when he tells me something needs to be replaced, or can wait until next visit. He has told me (often) that I didn't need the service I had signed up for , and usually saved me money. When I came in with one damaged tire, and he said I really needed three - and buy three get one free was the better deal -- no question - I got four new ones. I trust him with my cars, and our safety. Good guy. Great service.

I visited Arlington Toyota on 4/1 with no specific details about the 2015 Highlander. My salesperson Justin McCarley was very knowledgeable and patient with me while I thoroughly checked out the vehicle, and available models. We spent a great deal of time, and never once did I feel rushed or pressured. After working with Justin, I was sold on the Highlander, Arlington Toyota, and their knowledgeable staff.

We were a little skeptical going to a big dealer since we had a specific price range but they have something for everybody. Our salesman Jessie was fantastic & super funny. The car we originally went to look for ended up not being what we wanted but Jessie showed us cars that would work for us & didn't pressure us to spend more. We walked out with a vehicle spending exactly what we wanted to. Definitely recommending to family & friends. Thank you Jessie & Arlington Toyota for a great experience!

Best Dealership hands down! Excellent customer service from my sales person David! Very easy to buy from them!

Excellent Customer service. I bought a Toyota from David and he was awesome. Very polite and knowledgable. Highly recommend!!

Bought a 2013 Tacoma from Keith Person and brought it to Arlington for service a couple of times. Both times they were slow and did an incomplete job. Then when calling to inquire I was told I'd have to talk to someone specific who wouldn't return my calls. Not sure about buying from them but the service experience is awful.

I was interested in a new Toyota and would have purchased if the management hadn't butted in and started strong arming me. Since when does belittling customers and refusing to return their keys help sell cars? Maybe some people don't mind but you won't get my business.

I purchased my toyota from arlington toyota in 2006.

Have not had any major problems to date, as of this writing, Oct. 2010.

Although, like most dealers, i feel that after the sale, they do not do much to keep in touch with you or see how your vehicle is performing. I would like to see better customer service relations and show the customer how much they appreciate our business. As without customers, there would be no business and they in turn would have no job!

Their has been a recent recall on 2005-2008 models , i am planning to contact arlington toyota this week to see how efficient they are in helping me to figure out if my car is affected by the recall or not. To my understanding this recall is a major problem, as, they stated it has to do with the engine control module, if not fixed can cause a cars engine to stop and you could have a bad crash. So lets see how they take care of this problem. I will write more in the future after i find out the results and let everyone know how arlington toyota is doing in handling these problems.



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