More Info
- Extra Phones
Fax: (904) 220-6042
Phone: (904) 220-1717
- Payment method
- visa, all major credit cards, discover, mastercard
- Categories
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
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Reviews
07/24/2014
Wonderful vet's office! The staff is very friendly and they always take good care of our animals!
09/23/2011
I went to Pleasant Point after reading some good reviews. My cat refused to eat and was shedding weight tremendously fast. After performing a blood test and some glucose tests the doctor diagnosed him with Diabetes. We purchased some M/D food, for diabetic cats, a bottle of insulin costing $99, and paid for the visit, costing about $250 total. Within three days he stopped eating. When we took him back the doctor ran about ten glucose tests in less than a 24 hour window and we paid about $215 for the visit. They told us he was eating but we had to force feed him from the moment we got home. A week later we went on a pre-planned vacation and boarded him for a seven day period and when we picked up our pet we were told he was eating just fine and that his diabetes had gone into remission. Once again, he refused to eat when we were home. I opted out of this run-around after a nearly $700 investment. When I took him into another vet they confirmed that it would be nearly impossible to have diabetes and have it go into remission within a week. They performed an ultra-sound and found some disturbances in his liver which were causing the irritation. The Pleasant Point office staff was absolutely horrible, we never felt welcome when walking in, they misplaced our contact information each time we called, and never understood the diagnosis so we had to wait hours for the vet to call us back. We tried to find out what food they were feeding him, since they stated he was eating under their watch, but we never received a straight answer. I would NOT recommend this vet. When I told them what happened, they didnt even to offer a partial refund!! THIS PLACE SUCKS!!!!!
Details
Phone: (904) 220-0717
Address: 14019 Mount Pleasant Rd, Jacksonville, FL 32225
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