Jackson Hewitt Tax Service

It has been the worst ever sumiton Wal-Mart was great last year but every time i go to jasper they mess everything up I was suppose to get back 3200.$ after there fees it was 2400. And I have received I think 1200 and that's it and this has been going on since Jan 17 I would have have a negative 20 stars if possible they were rude and still have not fixed what they messed up I wouldn't recommend or ever go back nor did they tell me what they was Charging or my other 2 options she also charged me for no insurance for a few months and that's not even a law anymore she wouldn't even consider my deductions bcaz she literally said she was ready to go and it wasn't even closing time this year has definitely broke me and I'm gonna tell everybody I can! That rude lady was the only one there and not only did she screw me over she done it for her benefit caz I know how this works but I was testing her and i was right. But not one person there is out to help the customer they are pocketing money and i can prove it