Roto-Rooter Plumbing & Water Cleanup

Excellent experience working with Sailo. Would highly recommend!

Dama Fanai was very professional. He was prompt, he took care of my problem, and he cleaned up the area very nicely. I appreciate him very much. If I ever have another issue, Roto-Rooter is the 1st I’m calling. So happy!

Delroy #2386 has been consistently on time and professional in every encounter I have had with him so far. Would recommend Roto rooter plumbers. They have honored the warranty on a leaky pipe in my house and I will keep using Roto rooter. Thank you delroy for the always pleasant experience.

After only two days, my water is drying and water logged carpet removed. I already have an excavation plan for a sump pump should I want to go that route too... so many options, THANK YOU ROTO-ROOTER!

Roto-rooter stands behind their word. I had a problem with my shower & explained the situation to the manager, Jason Nelson, who promised to stay on top of things. The 2 techs that were sent out--Purcell (ID 3755) & Kristina (ID 6067) were great--punctual, knowledgeable and friendly. I had to have my shower problem addressed twice prior to them coming out--once for the cold water and once for the hot. The 3rd time, it turned out that there was a problem with the shower head, but because to resolve the previous problems Roto- Rooter had dealt to some extent with the shower head, they said they would take care of it. Other companies might have charged me for the 3rd visit. It's no wonder they have built a stellar reputation as a national company.

Sam (#4514) and Sawng (#2097) arrived very promptly on a Sunday night, needed a specialty part, so returned first thing Monday morning and performed the expert repair quickly. Excellent “worksite” manners and pleasantly answered all my questions. Highly recommended :-)

Service Tech Dama Fanai responded within a few hours of our call. He was very professional and courteous. He quickly found and cleared a blockage 30 feet from our kitchen sink. Because I couldn't clear out under the sink, due to a recent knee replacement, Dama removed all the cleaning products, etc. and then replaced them when he was done. Excellent job and much appreciated.

The reason for the 4-star rating is because of the price. I thought $500 for a kitchen snake out was a bit much. But on the other hand, everything else about the service was great. The technician showed up within the promised 2-hour window. He seemed very knowledgeable about the problem and explained with a diagram what was going on. I think the job was done within an hour and he didn't make a complete mess of everything. I probably will call Roto-Rooter again if I have a plumbing problem, simply because I remember the Roto-Rooter song from many years ago when my parents usually called them.

Corey McCray (and the entire RR Team) is a super star! He spent the entire day, and well into the night, pulling out my insulation, dry wall, carpet and padding following our week of rain resulting in my basement flooding. This has been a very emotional week for me, but the entire Roto Rooter team has been reassuring and professional every step of the restoration process. I will always call them first! // C Jenkins

Yesterday after being away all day I came home to a broken water heater. Rotorooter was here within 30 minutes. Cung (5511) came assessed the problem and was joined by Daryl (3172) and my water heater was replaced. It took longer than expected because my heater is in an enclosed space in my closet. They were both pleasant and kept me apprised of what was going on. Because of their professionalism and honesty I will call rotorooter any time I have a plumbing problem. Betsy A.