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05/25/2018

Overall
Expertise
Professionalism
Promptness

Horrible!! Never shows up on time if they show up at all. I bought a new unit 2-3 years ago from them. David installed the unit which he did ok.Made a lot of promises that he did'nt keep, To this day the job has not been completed. I called a lot about problems with the unit and asking if they could PLEASE complete the job. David kept sending Scott. I called and ask David him to not to send Scott back to my house. He is lazy, Unprofessional and I really do not think he knows what he is doing. He was always late or did'nt show up. Now I have taken a whole day off of work waiting on him, Who by the way never answered when I called to find out where he was. Not just once but about 6 times. David ALWAYS has an excuse as to why he was late or why SCOTT did'nt show up. The last time I called it took 3 days for Scott to finally show up. I had already called another company to come to my house as I was waiting for the other guy here comes slow ass Scott. I did ask him to leave my property because your 3 days late (August I might add) and he has been there 6 times putting a temporary fix on a BRAND NEW unit. He begged and pleaded with me to give him 1 more chance. I let him in for the LAST time. I will call another company. I probably should take him to court for not completing the Job after 3 years. Never,Never, Never get sucked in by this company.

Overall

They don't show up when they say they will. They don't have the standard tools for the job when they show up. All I got from Scott was excuses as to why it wasn't his fault - no resolution.

tweety3101

04/17/2013

Overall

The owner Scott has no respect or regard for someone else's time. He promises to be at the work site at a particular hour but you may see him 5hrs later or NOT AT ALL!!!. He's deceived SEVERAL times by not showing up. He was previously referred to a friend that he left high and dry in the middle of the assignment. He is capable of starting a job & not finishing it or he will try to overcharge for an incomplete or shabby job. His work needs continuous observation or he'll try to get away with doing a patch up job only. If you utilize his services make sure he's not paid unless the job is fully completed or you'll never see him again. I suggest looking elsewhere for these services.

Details

Phone: (770) 471-2779

Address: 107 Smith St, Jonesboro, GA 30236

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