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Reviews
09/07/2015
Went in just expecting to look at what I probably would not qualify for. I was very impressed at the level of hospitality. I really like the car my son and I picked out.
Thanks
09/02/2015
This was the most stress free car purchase I have ever experienced. I went in and drove home with my new car on the same day. Fabulous!
07/22/2015
We are extremely pleased with the service we received. This the third vehicle we have purchased. Our next car will come from here.
06/06/2015
This was the best experience in purchasing a vehicle. The staff was very friendly; they made us feel very comfortable. Butch is an awesome salesman. He assisted my husband in making sure I would walk out with the car I wanted. I will highly recommend anyone who is purchasing a vehicle to go to Car Smart. The manager there that also helped us was great. They made our dreams come true.
05/08/2015
I had a great experience. The staff was amazing and very friendly. They put my wife and I at ease from the time we entered to when we left with keys in our hand. Butch was our salesman. I highly recommend him. We'll definitely be back when we're ready to buy our next car.
03/24/2015
I had the best experience with carsmart they help me in every way possible. The finance deparyment went to bat for me Fooky as well cant thank enough for the opportunity to do business w a great group of people. I love my 2012 fusion and that i can again make it to doctor apts and work thanks carsmart. cody lehr
03/20/2015
I was very pleased with the Salesman and the service I received. They went out of their way to help and were very courteous. I would highly recommend them!
10/31/2014
Its been about 1 and 1/2 years since me and my wife bought a 2012 Toyota Camry from this car dealer and I have a tale and a half. Originally I explained to them that I was in the process of possibly having to go on disability and wanted to keep my payments below 400 per month. We test drove the car and was happy with it. We filled out the paperwork and got back the numbers. The payments came to 420 per month. I was assured that in one year after making payments on time that I could refinance and get lower payments by their finance person. I did get the car with nothing down which says something about my credit at the time. We opted to go back after 1 1/2 years and try to trade down so as to lower payments. Without telling the salesman we originally purchased the car there we proceeded with the process and found a 2010 Kia SUV (think it was Sportage. Its been a month) with 60k miles on it and our 2012 Toyota Camry had about 40k on it at the time. We submitted all the needed paper work and the salesman informed us we owed 7,000 dollars to much on our car-yes I said seven thousand dollars. Then I said we had bought the car from them and what was they going to do to help and I left out and went to car leaving my wife behind to get final result as I was to angry to stay inside, I went to car. She followed in a few minutes with no resolution except the little guy said to her (which she didn't tell me till I was far from place) " If we would stop buying daily drinks at Quiktrip we could afford the payments we have now". Since then without my knowledge my Daughter went there and bought a vehicle and they had the audacity to send me a letter with a 300 dollar (LOL) gift card 2 week ago if I come and buy a car from them. I called them to try and give them a chance and was transferred to a manager who basically was no help and renewed my need to plaster on every sight I can how they have scammed me by their own admittance of their employees. Don't know if I can continue payments as I am in a PICKLE, as I am not working and on path to disability, but have not been late yet. They was informed of this possibility up front but we also needed reliable transportation is reason I even made effort as my wife is also disabled. I would not send my foe to these people let alone a friend or relative. Thanks So Very Much for all your help CarSmart LOL-------
06/27/2014-Response= I will call you but will not talk to anyone else. --------------06/28/2014 I called left message with full name and phone number.....
---------07/18/2014 Still no response from Ted.
--------07/31/2014 NEVER GOT ANY RESPONSE SO THAT JUST PROVES HOW REAL "GIVE ME A CALL SO I CAN HELP YOU" REALLY IS. THEY WILL PUT YOU IN A PICKLE THEN TRY AND LOOK GOOD IN REVIEWS, LOOK AT OTHER REAL COMPLAINTS AND NOT THE ROSIE AND PROBABLY MANY FALSE GOOD REVIEWS TO KEEP THE STAR LEVELS UP, NONE OF THEM SAY THEY WAS EVER HELPED AFTER THE BAD EXPERIENCE WITH CARSMART, AND FUNNY ALMOST ALL ROSIE ONES ARE 5 STARS. if i could give them -500 stars i would 08/20/14 still in a pickle because Ted is a dealer for $..update Sept. 26 2014. ok Ted I just seen your response on Aug 25 when I came back to refresh my rating and I will see you b4 long....if the offer still stands? 10/29 update Well he tryed to help but there is no helping us now as some bills i should pay I cant due to medical and car payment thats to high so I now will remain in a pickle because of this pickle. Still havent missed a payment but I know the day will come.................
***Updated on Monday August 25th, 2014. Mr. D.N. If you would like personally discuss your situation then I invite you to come and see me. I am in the dealership every day except Thursday's. Thank you, Ted. Hi D.N. Thank you for sharing your experience. Because you only left your initials, I'm having a hard time locating your file. I would like to help. Please contact me at your earliest convenience. I can be reached at 816-452-5292 x201. Thank you, Ted Heater, A Dealer FOR The People.
10/29/2014
I was very impressed with the process..I am very happy with my Kia I got from them.. I would recommend them to anyone....
10/20/2014
I would like to thank car smart for a job well done and I'm thankful and love my new 2011 Chevy HRR thank you car smart for your business.
Details
Phone: (816) 452-5292
Address: 3923 N Oak Trfy, Kansas City, MO 64116
Website: http://www.getcarsmart.com
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