More Info

Email
Brands
sealy
Payment method
all major credit cards, amex, discover, mastercard, visa
Location
Hawthorne 40 Shopping Ctr
Neighborhood
Southern
AKA

Furniture Deals - East

Category
Other Information

Wheelchair Accessible: Yes

Reviews

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JH
Jeff H.

01/08/2019

Overall
Selection
Service

Delivery guys were prompt and professional.
Everyone we talk to at the store seemed to know what was going on.

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CE
Christine E.

04/23/2018

Overall
Selection
Service

I thought customer service was dead. Not so! This store has quality merchandise, great prices, and the best part is they bend over backward to help the customer if you have a problem. I haven't had this good of an experience with any other company in many years.

AM
Aquaneta M.

03/23/2018

Overall
Selection
Service

On time delivery....professional drivers...quick and easy set up...store employees are helpful and knowledgeable about products.

GB
Gary B.

03/06/2018

Overall
Selection
Service

Over all, it went quite well. If you plan to write a check for the full amount, would recommend you take cash instead. Mine was declined with over 20K in the account.

GH
Ginger H.

12/21/2017

Overall
Selection
Service

Furniture Deals were wonderful to work with from the start of sales to the friendly delivery drivers! We had a minor thing that had to be repaired and it was scheduled right away!

TG
Torell G.

12/09/2017

Overall
Selection
Service

I had a great experience at furniture deals. The associate took his time and waited on me while I looked around to make a decision. They were honest and not pushy. Great guess service. Even during the financing. Everyone was so pleasant. Thanks furniture deals!!!!

MC
Matt C.

08/11/2015

Overall

Horrible customer service. Told me microfiber would be good for dog hair. Yeah, it is good to suck it up. impossible to get out. Messed up billing address for credit info. Charged me late fee for them sending bill to wrong address. Called Furniture Deals to correct, they said call the credit company, which told me to call Furniture Deals. This run around went on for a month. Went to the store twice and they told me there is nothing they could do. I would not recommend to anyone. I hope they go out of business.

PM
Paul M.

05/26/2014

Overall

My purchases at Furniture Deals have always gone smoothly and their furniture- all Ashley- is a high quality product. I have purchased a living room and dining room set from a salesman named Steve and his product knowledge and great service has been very helpful in all my purchases!

CS
Carl S.

05/21/2014

Overall

I was very impressed when I recently visited the store. The salesman Jack, helped with everything we needed this visit and went above and beyond to assist us. We will be back very soon and will ask for Jack.

joshb0074

07/06/2013

Overall

I was wowed and dismayed. Pleasant sales people and the store looks really nice but pretty much across the board it seemed the quality was really lacking in the only brand they sell. What bothered me the most was how willing the sales people were willing to push poor quality products off on to me. It really makes me question both the individuals integrity as well as the integrity of the company when it comes to that. Bummer.

Details

Phone: (816) 569-4211

Address: 14121 E Us Highway 40, Kansas City, MO 64136

Website: http://www.furnituredeals.com

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