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- Brands
- contact lenses, eyeglasses, sunglasses
- Payment method
- check, financing available
- Categories
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Reviews
04/09/2019
Simply the best experience that I have had at the Optometrist. Fantastic, incredible staff: Lori, Yubi, Shirley, and Dr. Yankelove! I will never go anywhere else. I am a patient/client for life. Thank you, ladies for your care and attention, and thank you, Dr. Yankelove for your expertise and care in service. The best!
03/08/2019
Everyone was super friendly especially the Dr’s assistant ( Brittany). Dr Brumbelow explained everything in terms I could understand and was very personable. I would certainly refer people to theHuntsville location.
01/08/2019
I found out I had cataracts & glaucoma in 2006 and began my experience with Dr. Shrum. He did my cataract surgeries in 2006 and he has kept my glaucoma under control since. He's the best and I wouldn't trade him. My visit on 1/5/2019 was very satisfactory. Everyone at the office is friendly. fantastic.. for another doctor...
12/28/2016
Though I like the doctors and the exam part of the business, I won't every deal with their optical department again. I've left multiple messages for them and 1/5 may get returned. This is very inconvenient when I'm trying to get contacts before I'm completely out!! and just bad service and incomprehensible to me that a business can be run this way. I work in sales/customer service and I'd be fired if I ran mine like that. I called one day 4 times and asked to speak to a person rather than be put in Vmail and they still said they'd have to have someone call me-which never happened!!! From now on, I'm getting my RX and going somewhere else.
A.C., We would like to sincerely apologize for the frustration with ordering your contact lenses. While we do get very busy during the holiday season, our goal is still to provide the highest level of service, and we are so sorry we missed the mark with you. We will certainly use your feedback to help us improve our processes, and the office will be contacting you to help resolve this situation. Again, we sincerely apologize, and we hope that we can continue to assist you with your eyecare needs. Sincerely, Katie M
08/16/2016
My experience at Berkeley was stress free. I did not have to wait to be seen. All staff members were caring courteous and professional. After the examination the help selecting the right pair of glasses was outstanding. I selected a great pair of glasses at a fair price. I'd definitely recommend Memorial Berkeley Eye Center to friends and relatives.
06/13/2016
Today was my first visit. I am so excited to find a Doctor who is so thorough and nice. The staff is very professional and so easy to work with. I would recommend the Katy Berkeley office to everyone (and I have.)
01/02/2016
Excellent doctors and staff. They take the time with each patient and always explain everything they are doing or whats going one with my vision. Love this place!
11/15/2015
Excellent. Very efficient and well organized. Friendly and timely. There is no reason to go anywhere else.
10/11/2015
Everyone very helpful and patient. Like Dr. Garrett very much. He is caring and listens to what I need. I always appreciate Leslie working with me to get the glasses I want. Overall good experience.
10/02/2015
My appointment was lost in the system, but the front desk was competent and friendly, and they were able to squeeze me in with Dr. Bertrand. I told her I wore my contacts for one month periods, and she informed me my contacts were actually two-week sets. She took the time to make sure I had not damaged my eyes from wearing contacts two weeks past their expiration. Dr. Bertrand is very nice and knowledgeable. I would definitely visit again.
Details
Phone: (281) 579-6777
Address: 21502 Merchants Way, Katy, TX 77449
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