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06/28/2015
Very Upset. They charged my credit card 2x in error in March 2015. I called the very next day and informed them of the error. The owner Robert said no problem he would credit my card back on his credit card machine. Two weeks later I noticed that I never got the credit and then I called again and spoke again to the owner Robert. he stated that it was a problem with his "square" cc processing method and that he would have to call the company and figure out how to do it. A week later, now into April I called again and he stated that the square company was not able to refund it on the cc processing system and that he would mail a check. I gave him my address name, etc and emailed him a copy of the double billing on my cc statement. I then waiting two more weeks and no check. I would not recommend them unless you want to be charged twice for the same service and then never credited! THIS IS NOT A FAKE REVIEW. I CALLED THE NUMBER LISTED UNDER 2951 MARINA BAY DR LEAGUE CITY, TX (832) 334-9348 and 281-334-4174 AND THE OWNER HAS TIME AND TIME AGAIN REFUSED TO GIVE ME MY REFUND AFTER MY CREDIT CARD WAS CHARGED TWICE!!! THIS OWNER IS FRAUDULENT AND I HAVE REPORTED TO BBB. HE KEPT MY MONEY AFTER CHARGING ME TWICE.
Details
Phone: (281) 334-4174
Address: 1500 Marina Bay Dr, Kemah, TX 77565
Website: http://areawidecarpetcleaning.com
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