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TA
Tannille A.

11/16/2015

Overall

Ever since the original owners sold, the place is not good at all. Very low quality food, more of the cheap buffet places around town. I don't recommend this place anymore to anyone.

SG
Shelbi G.

02/19/2015

Overall

The worst restaurant experience I have ever had-due the terrible server. For starters, the gentleman who was serving us didn't even know what the 3 specials were for the evening (mind you, it was Valentine's Day) and responded with "Oh I don't remember, I just glanced at the board when I walked by...let me check.". At this point I wasn't upset-until my food was brought to me with the server's large black hair right on top of my food. The server did not even offer to take my food back or offer me a replacement. I ignored this as well and tried my dinner-after my fiance removed the hair and gave it to the waiter. My "beef" dish smelled and tasted like breakfast sausage. I am not a picky person and I absolutely HATE to make a stink even when I am not satisfied with my meal, but I couldn't even eat two bites of this meal. I told my server how dissatisfied I was with this and he responded with "Yeah, I usually get this dish and it doesn't smell and look like it usually does...weird!" He asked if he could get me something else (impressive, right?) and I declined, having lost my appetite already. He took my meal back to be discarded-having only a single bite taken out of this meal. To my surprise, when the bill came not only was I charged for the awful $10 dish with a hair on it, but I was charged $4 extra for the single extra veggie I had added to the dish. When I approached the server to ask if this could be removed from my bill he responded with "Aaaah, I don't think so." I wish I were kidding. After looking at him bluntly stating "I am not paying for this meal that was horrible, wasn't made correctly even admitted from your own mouth, and was presented to me with your hair on it." Reluctantly, he went to the owner and said "She wants this taken off her bill, she didn't like her meal." I could not believe it. Putting all the blame on myself, the customer, he couldn't even tell the truth to his boss. I am so disappointed, as I hear from other folks that this is a pretty good restaurant to eat at. This server completely ruined my experience. I wish I could have caught his name. He has black hair pulled back into a pony tail-if he is your server I highly recommend you request a differen't one (all of the other staff at Hunan seemed very friendly).

Details

Phone: (608) 784-7878

Address: 318 4th St S, La Crosse, WI 54601

More Info

Extra Phones

Phone: (608) 785-2288

Services/Products
Banquet Rooms Dine In Mussels Orange Chicken Reservations Reservations Accepted Restaurants Take Out
Payment method
diners club, amex, discover, master card, visa
Price Range
$$
Categories
Other Information

Cuisines: Family Style, Chinese, Asian

Price Range : Average

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