More Info

Email
Extra Phones

Fax: (626) 918-3636

Support/Txt: (626) 539-3826

Payment method
debit, paypal, cash, all major credit cards
Location
Store front is facing Hacienda Blvd. Between Subway & Ace Cash Express. Store around: Pollo Loco & Dollar Tree,
Neighborhood
La Puente
Languages
Chinese, English, Spanish
Accreditation

First Step Computer, LLC

Categories

Reviews

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Sean C.

05/20/2014

Overall

Was recommended to ComputerDr by a dear friend who works in IT, to take a look at my non-functioning external hard drive. So I trusted my friend's judgement both on a personal and professional level. And the staff here at ComputerDr was just as he promised. They knew their stuff. They did the best they could to help me out. They explained to me in terms I could understand (don't know PC's so much.) They speak fluent English and Spanish for sure because I heard them speak both, and maybe other languages too. The store is clean with a TV to watch if you have to wait a while. Plenty of seating to chill on. And excellent location close to Hacienda and Amar, two main roads. One of the staff took his time to show me why my hard drive probably wasn't working, and even showed me websites that may help me with my problem when he didn't have the parts available to him. So... that's it. What more can I say? More information always helps the customer make the most prudent decision. And they gave me more than enough info to help me with my problem. TIP: The employees think fast and work fast, so if you don't understand what they tell you the first time, just ask to go over it again and they will clarify. Info, info, info. haha

Overall
Very personable service

Sony VAIO stopped working awhile back, And decided to take it in after reformatting wouldn't help. Service was awesome hands down; a great balance of personable and professional attitude around this place. They walked me through what most likely caused the problem, and was very reasonable with the parts and especially the labor. Gladly come back... Glad it's close by!

bookitty

11/06/2013

Overall

This is the place to take your computer for repairs. Fast, friendly and reasonably priced. Albert is awesome, I will most definitely be recommending this place to family and friends.

loreine2013

09/20/2013

Overall
Opinion

Excellent! Very professional, helpful, friendly and the best is that they speak spanish ! El señor es muy agradable!

papazianstudios

09/19/2013

Overall

I will defiantly take my computer to them again If I had to they were very knowledgeable about computer hardware and software. I was very happy with the professional service and prices, I would have paid double $$ anywhere else!!! Thanks, Guys!!

Overall

Truly professional, and courteous. Very honest, ready to assist and solve computer problem. They fixed my computer problem half the cost of what bestbuy quoted me. Prompt service. Wi'll recommend to everyone.

Details

Phone: (626) 539-4218

Address: 1939 N Hacienda Blvd. Suite D, La Puente CA, 91744, La Puente, CA 91744

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