Brooks Plumbing Co

They charged $53.17 to come to the house for an estimate. They gave us the run-around about how they needed to customize every estimate to the actual job, but the provided estimate was straight out of a pre-printed rate manual that they could have given over the phone! Then on top of that, their estimate was about $300 higher to install a water heater than anyone else. This was just a flat rate and had nothing to do with the actual water heater we wanted. We knew that the water heater we wanted was $400 and they wanted more than $1000 extra for the labor. Ridiculous. We have used Mr. Rooter multiple times and found them much more reasonably priced, extremely quick service, and friendly as well. And Mr. Rooter gave us a 1-year membership to their service that has added discounts on any service and priorities on emergency calls. The actual cost of the Mr. Rooter service with the membership benefits and tax was still considerably less than Brooks' estimate without tax or benefits. Conside this our $50-lesson for others and go with someone who gives free and tailored estimates, as well as competitve prices.