Lake Mechanical Heating & Air Conditioning

These guys are the BEST! I just recently (Sept 2016) hired them to update our entire home HVAC system. After looking at many of the 'popular' HVAC companies that advertise constantly but have bad reviews, I contacted two local well known contractors/builders in Ramona and BOTH of them recommended Mike at Lake HVAC. We had an old (1989) outdoor AC unit and a propane furnace in an extremely small & tight space in our attic. Two previous HVAC companies told us that there would be no way of getting the old huge system out of the attic without either cutting a hole through the roof or removing drywall and a few support beams.
When the Lake HVAC owner Mike came to look at our system, he realized that our old system did not have a large enough air intake register (a "return") , and that a new HVAC system would need another return. His idea of adding another return in the hallway ceiling solved the problem of how to get the old system out and the new one up in the attic. These guys did an incredible job of installing a huge Rheem 3-stage AC/heat pump (we have solar) HVAC system, as well as new attic ducts. They basically put in an ENTIRELY NEW HVAC system. And they did this whole job in one day! The entire crew of Mike, Ryan, and Chase were extremely detail oriented, and made this entire project a low stress day (for us). This is a family business, so they do NOT have a staff of salespeople trying to up-sell you crap. You are dealing with the owner, Mike, and he is also doing the work on-site as well. I would like to thank the entire Lake HVAC crew and family for their honesty, professionalism, and overall HVAC expertise. Feel free to contact me at [email protected] WITHOUT the #3 if you would like more information on our satisfaction with these guys.

Very disappointed in this company thus far. My landlord had them call me to set up an appointment based on my schedule, I missed the call by a few minutes, immediately returned the call and got no answer just a machine. I left a detailed message to call back. No response from them so I repeatedly called back for a few days and no answer. Finally on my last attempt of calling I spoke to Monica, set up the appointment for the following Thursday. No one showed up. So it's reached the low 90s and I'm still without ac. Very unprofessional company.