Meadows Mall

August 8, 2012



Meadows Mall Management/Owners

c/o 4300 Meadows Lane #10

Las Vegas, Nevada 89107



RE: ADA Customer appalled by treatment at Meadows Mall



To the Meadows Mall Management:



On August 8, 2015, approximately 3:30pm in the afternoon, my husband, father and I were exposed to appallingly poor treatment at your Meadows Mall in Las Vegas. We had been at the Mall for several hours making back-to-school purchases, attending the Back-to-School Fair, and selecting birthday gifts for my son.



My husband was in charge of pushing my father's wheelchair. My father has severe dementia. My husband has back problems and IBS. I was using a walker. I have cancer and MS. The wheelchair was loaded with bags from our Back-to-School Fair, Dillard's, and the shoe store we patronized during our visit. It was OBVIOUS that we were not vagrants. We were not dressed like vagrants, we did act like vagrants, and we were quite loaded down with packages from purchases showing we were NOT vagrants. We had parked on the upper level near Dillard's, so my last stop was the Claire's boutique across from upstairs Dillard's.



The Claire's store is NOT ADA accessible (check it out for yourself and imagine it being over run with at least fifty or more shoppers in addition to the tight aisles) so my husband remained outside the front of the store with my father in his wheelchair and my walker beside him. They were NOT blocking the store front in ANY way, and they were NOT blocking the walkway. My husband pulled my father's chair and my walker up closely along side of the wall away from the door and seated himself on the ground between the walker and the wheelchair, feet tucked tightly. We are ALL three disabled to some degree and we were ALL very tired. There were no benches close to the Claire's store, I only intended to be in the store for a few minutes, and we were carefully NOT blocking anything. My husband sat down to wait for me. For a few minutes!



A security guard told my husband he had to get up, because the mall policy stated he could not sit on the ground. He told my husband to stand or find a bench to sit on. My husband explained that he was not bothering or blocking any person or business and was just waiting for me, and the benches were some distance away. He was waiting for only a few minutes! The guard emphasized that the policy is "no sitting on the floor anywhere." The guard suggested the benches half way down the Mall in the opposite direction from the area of our parked vehicle. Interesting -- because no where is the "NO SITTING ON THE FLOOR RULE" stated in their CODE OF CONDUCT. Also interesting is that the woman just across from my husband, about four feet away, standing with a double stroller and two young children who were SITTING ON THE FLOOR, was NOT told the same. It's okay for children but not the elderly, nor disabled elderly, to sit and rest for a few minutes on the floor. Hmmm. Interesting.



How should I perceive this? Did the guard view my husband and wheel chaired father as nuisances? Homeless? Vagrants? Security problems? Safety problems? I think not. We viewed the situation and none of those labels fit us. We were no different than the woman with the stroller and children but we were treated differently. We feel appalled, discriminated against, and greatly saddened by the treatment. What started out as a nice slow day of necessary shopping turned into a depressing, unhappy event for us. We left the store with no intention of ever returning. I would suggest you add some more benches through the mall, rather than continue this type of discrimination and bothering of people who do not deserve it.

Wow ! What a store, not the typical pet store you see her in Vegas. A really great assortment of doggie couture, I guess thats clothing ? Bakery treats, toys, you name it they have it! I didn't know where to go and what to see first! Then I saw the puppies, what cuties! Obviously this store has got it going on!!!!! The staff really knows their buisness. When I saw a pup that looked like it needed a little play time,they brought it out and man, I had a great time! The store impressed me so much that on my next visit I purchased a puppy. He is sweet and wonderful with no problems. I'm not sure he likes the color of his new t-shirt? Next time I'll let him choose. ! Hey my recommendations can go high enough.I encourage everyone to go and see the difference in this pet store.

This is the best mexican food in Vegas that I have ever had. I especially love the taco salad (very light and crispy salad shell, meat, cheese, cream, guacamole, rice beans, lettuce, pico de gallo) and tortas. My husband loved the burrito (chicken) he had today. It is our absolute favorite mexican place and it is well worth a visit.

GREAT STORE ,EXELANT PRICES ,IF YOU LOKING FOR OUT WEAR YOU SOUD CHECK THEM UP

This store is for children's clothing. Many choices are available all in up to date fashion. The prices are great and a full complementary outfit can be assembled easily. I enjoyed the visit there.

They are now owned by game stop so they are much better now

I just want to say that their clothes are so cute! I just love all the styles they have available for boys and girls! everything is too cute!

I was happy to take my children on halloween to have a safe trick or treating experience at the meadows mall, I just wish that all the stores had participated but either way they still had a blast on halloween!