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General Info
CarMax is America's 1 used car retailer. Whether you're buying a car or selling your car, we've got you covered. We've been revolutionizing car buying since 1993 with our no-haggle prices, no-pressure shopping experience, and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee, no questions asked. See your local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. Is your dream car at a CarMax across the country? No problem! You can ship a car from one CarMax store to another, with no obligation (fee may apply).
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JK
John K.

07/18/2016

Overall

2 weeks ago I purchased a 2013 Chevy cruze from carmax, I traded in my 2002 Toyota rav4. Carmax gave me 1000 fir Mt trade even though the Kelly blue book value was 1900 to 3500. 6 days later carmax called me and told me the financing fell through and i had to bring the car back. That was not carmax,s fault but they also told me my trade was in another state. U wanted to wait until they had my trade in back but they wouldn't let me. So I took the car back and they gave me 1000 cash for my trade, very bad experience all the way around. Very dissapointed in carmax, very unprofessional.

Details

Phone: (859) 264-7801

Address: 105 Sand Lake Dr, Lexington, KY 40515

Website: https://www.carmax.com/stores/7204

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