MCM Property Management

I think you've been very helpful whenever I've had issues.

I am quite pleased with my overall experience as a tenant. My requests for repair or assistance were always atteneded to in a timely manner and the staff was helpful. Thank you.

I'm really unhappy with my experience with this company. We don't have any hot water, and have been treated like our requests don't matter at all. We've given this company $4,000 in the month that we've lived here and they won't even return our calls about this. I took a day off from work to have our cable installed, and MCM said we couldn't have it. I just wish they had told us before we signed the lease that we'd be spending the year taking cold showers, and not being able to watch TV. Not a trustworthy company to rent from.

DO NOT RENT FROM THIS COMPANY!!! I just moved in a month ago, and still do not have hot water! I have called several times, and nobody gets back to me. They also charged us a double deposit, saying our credit was "borderline", and when we checked our scores they were "Excellent". We only paid the extra deposit because we needed a place in a hurry, and this was our favorite. These people are criminals. They will take your money, overcharge you, and leave you wishing you had moved anywhere else. I wish I had read all of the terrible reviews on yelp before signing my lease. Do yourself a favor, and do your research. This company is bad news.

Too bad I can't leave a NEGATIVE STAR!



4/16/2013

DO NOT RENT FROM MCM!

I had an appointment to see a property located at 3300 3rd St property at 12pm with an agent named Heim. My family and I waited for 15 minutes outside in the cold windy day. Heim would not pick up his phone and we decided to call MCM Property Management. The receptionist picked up the phone and told us that he is in the office and in an appointment. Then she put me on hold and when she came back on the phone, she informed us that Heim is actually not in the office. She said, "Heim is usually not late for his appointments and it must be an emergency." So, as upset as I was, I asked her what we should do. The receptionist told me that I should leave a voice mail. HOW RIDICULOUS IS THIS? It does not end here. So I told her that it is cold and windy out here and punctuality is an important trait as a property manager. Before I could even finish saying PROPERTY MANA.... the receptionist interrupted me rudely and said, "LIKE I SAID, IT MUST BE AN EMERGENCY, IF YOU WANT TO TAKE IT UP WITH HIM, TAKE IT UP WITH HIM!" What a kind and professional receptionist. Instead of apologizing for her fellow workmate, she flicks you off and says it is none of my business. MCM Property Management has quite an excellent group of employees and they are not getting any of my business.

Christian handled things very quickly today. THANK YOU!

My manager, Ruth, is amazing. In the short time that I have lived on MCM property, there have been no severe issues. When there was an issue, it was solved in a timely manner (For example, issues with our restroom and heating system) I really appreciate how professional the MCM staff is. This is by far the best property management team I have dealt with. Thank you