Michaels - The Arts & Crafts Store

Michael's, 11260 West Olympic Boulevard, Los Angeles, California 90064


I had a picture frame that was framed by one of Michael's other locations a long time ago, however, I had a problem with the glass and wooden frame and so I wrote them plenty of letters and Thankfully, I was invited to come back to my local Michael's store in order to get taken care of properly and right!

In My Case: I had to make two (2) trips which was Not Their Fault!

The first time that I visited them, I had to get the broken glass replaced, however, when I got back home, I also discovered that the wood that was used for the wooden frame had a slight discoloration.

Thankfully, I was allowed to come back to the same Michael's store for a second time and was well taken care of by Crystal.

My only disappointment was that they did not have the wooden frame available and I had to leave it there for about seven (7) more days and they will call me back around October 27, 2017 to pick it up.

Other then that, they atleast took good care of ME as their Michael's Loyal Customer and I'm sure that they will do a Great Job at Replacing The Wooden Frame as well like they did for the Glass Portion already.

I want to personally Thank Crystal and the other former male employee from the week before for taking care of ME and all of my Michael's Picture Framing Needs back on Friday, October 20, 2017.

Thank you.

Sincerely yours,





Howard Paul Shore
Visitor
Executive, Volunteer Writer For Google And Tripadvisor Websites

/HPS
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Michael's, 11260 West Olympic Boulevard, Los Angeles, California 90064


I am writing a second (2nd) review because unfortunately, I had to take the picture frame/glass back twice to the store because there was a slight discoloration on the wooden frame from the past which is Not their personal fault.

However, I am Proud to say that Michael's Took Care Of All My Needs and as of Thursday, October 26, 2017, I left the store being a Very Satisfied And Happy Michael's Customer!

I personally want to Thank Claudia, the onsite store manager for taking care of ME on my Very Last Visit (and hopefully Not the Last Visit Ever) because Michael's Does Excellent Custom Picture Framing and Really Goes Out Of Their Way To Take Care Of Their Customer's Needs!

Sincerely yours,





Howard Paul Shore
Vistitor
Loyal Customer To Michael's
Executive, Volunteer Writer For Google And Tripadvisor Websites

/HPS