More Info
- General Info
- Same Day Service
- Email Business
- BBB Rating
- Extra Phones
Phone: (502) 636-4357
- Brands
- Day-Brite, Tech Lighting
- Neighborhoods
- Bradley, Central Louisville
- Other Link
- Other Email
- Categories
Reviews
Misrepresented dispatch fee vs diagnostic fee.
Beware of a $49 fee. This does NOT include any diagnostics. Unless the homeowner can tell the electrician exactly what is needed (i.e. bad plug, light fixture, etc.) the minimum diagnostic fee is $319, plus the $49 dispatch fee. The technician was at our rental property less than one hour and the charges were $368.
I will not be using Allen Electric in the future.
Call around and be certain you understand the minimum diagnostic fee.
08/14/2016
Posted a Facebook review and a year later one of their employees decided to respond in a very negative way.
01/15/2015
Same experience as Sue P. They would not quote any type of price except $49 dispatch fee then tried to charge an additional $319 fee just to say what would be wrong. Sent them packing. The fee is the same no matter what type or how big your property is that is being serviced. Very unethical.
02/25/2013
Tony Brewer from Allen electric did a fantastic job. We called on him twice to do jobs that required extensive hours of work. Tony was professional, friendly and competent. He completed the jobs and called to make sure we were satisfied. We are very happy with the work Tony did and we will use Allen Electric again.
06/27/2012
Allen Electric was fabulous and everyone was so friendly to work with. James, the Service Manager, got the job done in a super fast time and was great to work with as well as Nicole who answers the phones and helps to schedule appointments. I would highly recommend them to anyone and will use them again if I ever need an electrician!
Details
Phone: (502) 454-0611
Address: 2400 Bowman Ave, Louisville, KY 40217
Website: http://allenelectrical.com