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        General Info
        Located in Louisville, Ky., Bob Montgomery Dixie Honda is an automobile dealership offering new and pre-owned Honda vehicles that include cars, trucks, sport utility vehicles and vans. The Honda models offered by the dealership include Accord, Civic, Element, Odyssey, Pilot, Ridgeline, S2000 and CR-V. It provides variety of pre-owned vehicles of makes, such as Acura, Buick, Cadillac, Infiniti, Nissan, Chevrolet, Lexus, Mazda, Toyota, Volkswagen, Pontiac, Saturn, Oldsmobile, Mercury, Chrysler, Ford and Kia. The Ford models offered by the dealership include Explorer, Escape, Focus, Ranger, Mustang, Taurus and Windstar. The Toyota models offered by the dealership include Camry, Corolla and Sienna. Its collision department has various repair technicians and certified by Automotive Service Excellence. It additionally has parts and services department that provides services for all models.
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        Extra Phones

        TollFree: (800) 429-0074

        Phone: (502) 448-2802

        Services/Products
        Auto Parts
        Brands
        Aveo, Camaro, Chevrolet, Colorado, Corvette, Equinox, HHR, Honda, Impala, Malibu, Silverado, Suburban, Tahoe, Traverse
        Payment method
        check, cash, all major credit cards
        Neighborhoods
        Pleasure Ridge Park, West Louisville
        Amenities
        GM Certified Used Vehicle,Pro Sho,Chevrolet Volt Sales And Service Dealer,Chevrolet Volt Service Only Dealer
        Other Email

        Categories
        Commercial Auto Body Repair, Auto Repair & Service, Automobile Parts & Supplies, New Car Dealers, Used Car Dealers

        Reviews

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        j3dy4t8xt

        02/07/2010

        Overall
        bait and switch lies

        deceit and lies are their methods



        This dealership promised me in early December that they would be able to obtain the vehicle I wanted. I gave them a sizeable deposit and was very clear in my expectations. I told them multiple times I did not want any of the in stock models and they kept stalling me but all the while assuring me that they would be able to get the vehicle I wanted. By the last week of December they were so sorry that they could'nt get it but I should be content to take one of the selection off the lot. THEY ARE LIARS. I sincerely believe they never tried to get the vehicle and thought that I would agree to spend $30,000 on something I really did not want. I ended up finding a better deal and vehicle at a Mazda dealer but not before the January 1st deadline. Because of the lies and stalling I lost the sales tax deduction for 2009 and I had to pay several hundred dollars in taxes on my trade in vehicle because the title transferred after Jan 1. I contacted Honda Corporate Customer service to complain and they did not even seem to care. I am very glad I did not purchase a honda- how good would a warranty be from a dealer who does business with lies and tricks to say nothing of a manufacturer who condones such methods. I spent almost an hour on the phone filing a complaint with Honda corporate and I requested a follow up call or email and I never got a single response.

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        Details

        Phone: (502) 448-2820

        Address: 5340 Dixie Hwy, Louisville, KY 40216

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