Hansen's Auto

Impeccable service! I would highly recommend Hansen's Auto to anyone. Their experience, knowledge and timely service has made me a happy customer for years. Best hometown honest service with a smile in the city!

Thank you once again for the transmission work that was performed on my 2006 Chevy Tahoe. I an extremely pleased with the "Hansen team" professionalism, service, price, and honesty.



Thank you John, Joe, and the whole staff at Hansen Auto Services.



Bryce

I managed to get my van into Hansen's after a long trip back from Boulder, CO, and i'm SO glad it's there! I had trouble starting it in Boulder and a dealer put in a new starter, but on the way back to Madison it kept stalling out, and sometimes not restarting. After a LONG trip back to Maidson I dropped it off in the lot on Memorial Day weekend, with no appointment. They took the time to repeatedly start it until it performed all it's symptoms, and much to my relief i'm on the way to having it reliable again.



I've been taking my cars to Hansen's since needing an engine rebuilt about 10 years ago, and I can't possibly say enough about the expertise, professionalism, kindness and generosity of the folks at Hansen's Auto. They've taken such good care of me that I would never consider going to another mechanic. For everything from oil changes to major engine work, they have not only done the best for my car, but also for me.



They've carefully explained the work, and have been so patient with my lack of understanding of cars. They've often been able to tell me what to do and save an expensive repair or tow, and they've averted many larger problems for me by helping me to look ahead and take care of things before they need major work. Every time I or my daughter has needed to buy a car they've helped us generously with advice.



These folks know cars inside and out and they're also some of the kindest and most honorable business people you will ever be lucky enough to meet!

Extremely honest and reputable, I've been going there for years and tell people that I

highly recommend Jon and his entire team. Just today 5/14/13 I had a speed control

sensor go belly up. They were booked solid for the day, but Jon managed to squeeze

me in. Just another example of "OutStanding" SERVICE!

My family has been doing business with Hansen's for 40 plus years. My parents have trusted them with all of their cars, my brother and I both take our vehicles to Hansen's and now my daughter takes her car there as well. If you want to work with a reputable garage that is all about service and great advice, then you will be thrilled with your experience. I cannot recommend them highly enough.



Heidi Holmes

I highly recommend Hansen's Auto for honest and high quality service. I recently traded in my '99 Taurus at over 140,000. During the past two years, while debating the purchase of a different car, I depended on Joe and the mechanics to let me know what repairs were essential for safety. There were a list of repairs that were possible, but they always gave me their honest assessment of what was critical. When I did have the car repaired, Joe explained the repair in a way I could understand.



After purchasing a different car, I had Hansen's inspect it and was given a list of concerns. Again, Joe took time to explain them all to me and encouraged me to speak with the dealers. Dealing with car issues isn't top on my list of favorite things to do and I'm really grateful to have mechanics I can trust, are patient and willing to explain repairs, and that treat me with respect. I feel confident doing business with Hansen's.

I could not be happier with my experience at Hansen's Auto.



I was initially very stressed out about my car troubles, but from the second I called Hansen's to schedule an appointment, the staff did everything in their power to accommodate me. Once arriving at Hansen's, the technicians were very patient and understanding. Joe even spoke to my brother (twice) on the phone to explain what the problem seemed to be and the steps that they were about to take. The price for the repairs was very reasonable, and ended up being less than what they expected it to be.



They all went above and beyond my expectations. I will definitely go there for any future work that I need done, and I will be sure to tell my friends and family about the excellent experience I had there.



Thanks again!

A classic, great family owned business. Now in its second generation. Quality service that I have relied upon for years. The staff at Hansen's is very trustworthy. I get a square deal every time, with an honest straight forward analysis of the situation, with options that I can afford. I can walk in today and they can look at my repair history and tell me what my current cost per mile is ! Thanks guys I am honored to right this review.

Dear Hansen Auto Team,





We want to express our appreciation to you and your team for diagnosing, repairing and being sensitive to meet the college scheduling requirements of our daughter by finishing the work in a single day.





We live hundreds of miles away and the task of finding a trustworthy, qualified, and dedicated Auto Repair Centers is challenging. It is reassuring to know that we can count on you skilled technicians and service team to help is out when it comes to vehicle diagnostics and repair.





You and your team are truly a pleasure to work with and you go that extra mile to take care of the customer's needs not only by explaining the options, but by providing additional value. In our recent situation your team went beyond the call of duty by driving our daughter back to her residence while the work was being done.





We will be in the Madison area in February and we plan to stop in to express our gratitude to you and your team.





Thank you again for your assistance and professionalism.







Sincerely,



Mark and Laura Hatzenbeller

I trust John Hansen to give me a fair price, good service and advice. I've know hm for over 30 years and he's always been a fair and decent guy. He runs his business the same way. He care about people - not just cars.