More Info

General Info
JCPenney is one of the nationā€™s largest apparel and home furnishing retailers. Since 1902, weā€™ve provided customers with unparalleled style, quality & value. Browse our variety of kidsā€™, menā€™s, and womenā€™s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Mansfield, OH to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.
Extra Phones

TollFree: (800) 322-1189

Brands
converse, levis
Payment method
amex, discover, master card, visa, check
Location
Richland Mall
Categories
Provided by

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
MP
Mona P.

11/27/2015

Overall

The customer service is horrible in this store at the jewelry counter. Employees were rude and refused to acknowledge me. I waited patiently for almost 30 minutes while the employee played I'm the computer. I have worked retail in the past and understand black Friday is busy. About 6 waiting in be helped and the employee allowed a friend to cut in front of them so she could wait on her first. Then she spent another 10 min on the computer without acknowledging customers waiting. Then made rude complaints about me to other staff after I left area without purchasing anything due to her poor customer service.

Details

Phone: (419) 529-9616

Address: 658 Richland Mall, Mansfield, OH 44906

Website: https://www.jcpenney.com/locations/oh/mansfield/clothing-stores-mansfield-oh-2678.html

People Also Viewed