Roto-Rooter Plumbing & Drain Services

Adam is fantastic. Great customer service. He came on time and quickly accessed the situation. The work started immediately.

I experienced exceptional service from Stefan.
he explained everything thoroughly and did not try to sell more than needed.
did not rush, clean up perfect, and he made sure I was happy.
give him a raise.
thanks

Needed emergency work done on a Saturday night. JJ was prompt and did a great job. He was extremely professional - will definitely use again!

Mountaire Park

Roto-Rooter Project Coordinator (mitigation), Adam Ward came out before the plumber arrived and checked for water damage and explained everything to me. I did not know they did mitigation. I learned a lot from Adam because he took the time and explained everything. He was very transparent and seemed very honest. Excellent customer service!

Roto-Rooter came out late at night to try and fix our plumbing problem. The tech tested every potential problem which no other plumber had done. In the end, we had to schedule another appointment to get a camera to go through our pipe but felt better that we were moving in the right path. Roto-Rooter is quick to respond and really knows their stuff. Would highly recommend.

Verol tech #1418 was the best! Worked very hard to minimize the overall expense! Would recommend him anytime!!!

Rosen was very professional and knowledgable. He was able to identify the cause and fix a complicated problem with our water pressure quickly. He is the best plumber we've ever had, hands down. Customer service was great, and we were able to schedule on short notice.

I had a leak that totally surprised me! I contacted Roto-Rooter and felt immediately at ease with the customer service agent who walked me through the process and let me know exactly what they would do. As promised, their technician came on time, Adam Ward, and discussed what would be done to rectify my emergency. Adam was terrific, knowledgeable, and funny! Jerrod Johnson, the service technician was equally awesome and even made my granddaughter feel ok even learning and calling her by name, REAL CUSTOMER SERVICE! I appreciate Jerrod's and Adam's friendliness and professionalism and would recommend this company to any of my family and friends!

My kitchen sink was clogged for days right before Thanksgiving. Roto Rooter was the one that had immediate availability on the day when I called. Martin Niklov came at the time they told me to. He not only unclogged the sink but also cleaned up the mess within a few hours. Very happy with the service.

Excellent customer service and quality work! They replaced a garbage disposal and fixed a drain and I'm happy with the process and results.