Dad's Deli & Catering

While I was waiting for my order to be completed, I watched a young lady pick up the phone to take an order and go back to preparing a sandwich - all without gloves.

I ran into another mature employee in the parking lot, and mentioned my concern. She indicated that she would mention my complaint. Went back a month or so later. No change in the handling.

The OWNER is a AWFUL HUMAN BEING and definitely deserves this poor review. Not to mention as you scroll down you can see other reviews that call the owner a bully. I love being a patron of local family owned restaurants but this one does not deserve your business.



1. The order taker took forever to take our order over the phone and needed more than one person to assist her in placing the order. We had a large order so that is understandable and we weren't concerned.



2. My coworker ordered a specific sandwich, it is correct on the receipt and the sandwich is labeled correctly but inside is a Italian Hoagie. Absolutely nothing like what was ordered.



3. My coworker calls them back to let them know the mistake. They give her a hard time on the phone and do not believe her, and offer NO resolution for their mistake. She asks them if they would like her to drive there and show them the mistake... which is ridiculous enough to subject the customer to such scrutiny.



4. My coworker gets there and the owner does not acknowledge the mistake even though it clearly written on the wrapping what the sandwich should be. HE REFUSES TO MAKE HER A NEW SANDWICH, REFUSES TO GIVE HER MONEY BACK, AND HAS THE AUDACITY TO CALL HER "a little girl who doesn't know anything about good food" ... how can you treat your customers this way. She wouldn't know if your food is well made because you couldn't even get the order right... Where does this guy get off...



YOU JUST LOST OUR ENTIRE OFFICE AS PATRONS!