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Brands
cadillac, chevrolet, chrysler, dodge, ford, jeep, nissan, sebring
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Bianka B.

06/27/2015

Overall

Worst experience ever , husband bought car from dealer , car was checked out by mechanic after and the vehicle needed new transmission , dealer ship lied and told husband the code said faulty cylenoid , brought car back next day and they refused to take it back , had to replace transmission and then got a call from dealer that they needed to get car inspection decal before signing over the title ? Do not buy here ! Whatever you do , do not buy here

eltruce

01/14/2012

Overall
Dude, that's pretty much the s...

Dude, that's pretty much the same game I got played. It'll catch up to them eventually, practices like that can't go on forever.

starkknight

01/14/2012

Overall
This has to be one of the most...

This has to be one of the most poorly run businesses in the Rio Grande Valley area. As soon as they receive your down payment and give you the keys, their whole demeanor changes. They'll call and harass you and your references even when you make your payments on time!! They're reasoning is "just giving you a friendly reminder about the payment that's due"... they do this every other week! They make you feel comfortable about purchasing a used car by telling you if anything happens, you only have to cover parts and they'll fix it free of labor charges. What they don't tell you is just how often the vehicle will be prone to breaking down. Not only are the payments on this 10 year old car as much as my 2012, but in the past 20 months of owning this "Lemon", i've spent just as much on parts as I have on the payments!! All that, mind you, is considering their mechanics... and I use the term loosely... can even figure out what the problem is. Half the time I bring the car in because IT WON'T START, they call me to tell me they can't figure out the problem because "there is no light on, therefore they can't diagnose it". So they just tell me to pick it up... are you kidding me?? I guarantee if you buy a car from them, something WILL be wrong with it within a few months. I can understand this might seem like a last ditch resort when it comes to purchasing a car when you have little or bad credit, but in reality, you will end up much deeper in debt if you buy a car from Cars on Credit, trust me. I recently lost my job and have been struggling to maintain the payments (all the while driving with a horrible noise in the engine because I can't afford to buy the part) and was calling them to tell them I wouldn't be able to make the payment until the following week... only to be told that a letter has already been sent to me threatening legal action for "theft"!! The payment isn't even 1 month late!! When I told the lady "Crissy" I will just return the vehicle to avoid that, she told me I better return it by tomorrow otherwise she'll see me in court, then hung up!! With this kind of service, and lack of understanding, am I crazy for questioning how they are still in business?? Whatever your circumstances are, there is a better way... please don't get duped into throwing your money away to this company. I regretted it within the first month and I promise you will too.

Details

Phone: (956) 630-1248

Address: 1325 E Pecan Blvd, Mcallen, TX 78501

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