Genuardi Roofing

Went to windows plus to do a simple patio door replacement. They tired to talk me into something other than I wanted, yet we scheduled a in home consultation anyway. Well that was a month ago, and I am still waiting for my quote from Windows Plus.

One star is too many. In August of 2009, my husband and I contacted WindowsPlus to repair and replace our roof, gutters and fascia board (the wood that holds the gutters to the house). This was a HUGE mistake! We have had constant water damage to the house since they "fixed" our problem. Our daughter is no longer able to sleep in her room (second floor) due to the stench of mold caused by the sever water damage. The water damage is so bad that the water flows down the walls of our first floor bathroom, as well. My husband climbed on to the roof in an effort to locate the problem only to discover that the gutters had been installed ABOVE the roofline. They were basically guiding the water into the house. WindowsPlus did correct this problem, however, we continue have a flow of water each time it rains. They claim that our windows or siding must be the problem and said that it was not necessary to complete a hose test (spraying water on the roof to locate the leak). Two nights ago, my husband tore the wall and part of the ceiling out of our daughter's room. He located another problem. The fascia board was also improperly installed and the water just flows down the inside of the wall. Thank you WindowsPlus for being the WORST company I have ever had the displeasure of dealing with. I hope you enjoy hearing from the Better Business Bureau.

Windows Plus was a pleasure to work with. The installers Anthony & Chip did a fantastic job of replacing our old drafty windows. The new Simonton windows have already saved us about 30% on our heating and cooling costs. I would highly recommend Windows Plus to anyone considering improving their home.