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        Whatever You Drive, Drive A Firestone

        General Info
        Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.
        Email
        Extra Phones

        Fax: (901) 323-8955

        Call Us: (800) 997-9115

        TollFree: (800) 997-9115

        Services/Products
        Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
        Brands
        Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
        Payment method
        amex, discover, master card, visa
        Neighborhoods
        University of Memphis, Jackson-University Area
        Other Link

        https://local.firestonecompleteautocare.com/tennessee/memphis/3507-poplar-ave/

        Social Links
        Categories
        Automobile Diagnostic Service, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
        Other Information

        Emergency Service: No

        Express Maintenance: Yes

        Fleet Services: No

        Free Estimates: Yes

        Parts Available: No

        Rental Cars Available: No

        Road Side Assistance: No

        Shuttle Service: No

        Towing: No

        Wi-Fi: No

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        Coupons & Deals (2)

        Reviews

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        dfywn75

        09/17/2011

        Overall
        Steer clear! I bought 4 new ti...

        Steer clear! I bought 4 new tires, with the replacement/ road hazard warranty, from this company, at another location, one year ago. Came out of the house to find my tire was flat & had an L shaped tear inside. Went to this location, brought the tire & was told by Rusty it was obviously a road hazard. Due to the tread wear(which was minimal) we were looking at $30-$35 for a new tire. We said do it & we will return in 30 minutes. Rusty then came out to my car as we were leaving & said it wasnt a road hazard, the cars alignment had damaged the tire?? Rusty stated we were looking at purchasing an additional tire & an alignment. Mind you they have not even seen nor driven the car. Went to lunch & came back to pick up new tire. We were charged $47.00 because it wasnt a road hazard tire. Asked for old tire & was told they wouldnt give it to me because it may injure us. We stated that was fine we would still like the tire. They then stated they had to keep the tire because it was a road hazard tire & needed to be sent back to the manufacturer. My son questioned another service rep because we were told as a road hazard replacemtnt it would be $30-$35 dollars, but we were charged more because it was not a road hazard. I sat in my car near the bay. I saw & heard 2 other employees scurring for the tire & questioning why my son was asking to takethe damaged tire. Lot of funny business going on. Needless to say we paid $47 for a new tire. The warranty we had did not pay for it. They were talking out of both sides of their mouths & ripping off the consumer. I needed 4 tires & was going to use Firestone, but as of today, I will never do business with firestone again. This is bad business practice. I will also be contacting corporate to discuss this. They didnt want us taking the tire becasue they knew they were clealy lying about the damage. Sorry guys, you lost a previously very loyal customer & I will encourage others not to do business with your establishment. Honesty & Integrity are too important to me & my business/consumer relationships. Go elsewhere

        Helpful(0)Flag
        JR
        Joey R.

        11/29/2010

        Overall
        bad service

        I was lied to 3 times about when my truck would be ready. If you have all day to buy 2 tires you should be in great shape!!!

        Helpful(0)Flag

        Details

        Phone: (901) 310-1144

        Address: 3507 Poplar Ave, Memphis, TN 38111

        Website: https://local.firestonecompleteautocare.com/tennessee/memphis/3507-poplar-ave/