"Did you ever realize part way through a major commitment that you made the wrong choice? That’s exactly what happened when we visited our first Allan model during the Parade of Homes. We fell in love. We had already commited to another builder, but we couldn’t stop thinking about the amazing finished lower level in that Charleston Parade model, and the sincerity of the sales person we met there. After bumping into her again at another Parade home, we decided it must be for a reason. We set up an appointment and told her about our prior commitment and our fears that we were building the wrong home. She explained our options and immediately went to bat for us. At this time, we had zero commitment to Allan. Without earning even a dime of our money, they were willing to take a risk to earn our business. Since we had already been dreaming about making the Charleston our dream home, we went in with a few ideas of how we’d like to change the plan. Without hesitation, our sales rep worked with Allan’s architect to show us a few versions of the plans incorporating our ideas. We were so impressed, and we knew immediately what the right choice was. Throughout our building process, the Allan team treated us like VIP customers. Their commitment and dedication never wavered, even after we signed the contract. They made sure that we were able to design and build our dream home at a budget that was within our comfort zone. After we finalized the plans we learned that our house was — get this — 18” too wide for our lot! We worked with Allan’s architect again to creatively redesign the space so we could make it happen and not feel squeezed in. Again, he exceeded our expectations. Every person that we met with was very knowledgeable and helped make our decisions very easy. The same kind of service extended beyond the doors of their office to their vendors as well. We loved working with Drexel, especially on the selections for our kitchen! They were very accommodating, even when we changed our minds several times. We also enjoyed working with Schmidt Custom Flooring. We were overwhelmed with making such a permanent choice, but Schmidt made the process easy, and their work was impeccable. We would recommend Allan to anyone that is considering building a new home. From start to finish, we had exceptional service and we’re so proud of our Allan home."