The UPS Store

I have had endless frustration with the store's copy machines. I've tried several times over the last year to print important documents, such as tax returns, and the copy machines needed toner. The staff is not able to add toner, which I find astonishing. I guess they need to phone someone at the copier company. The print was so light on both machines as to be nearly unreadable. After calling a staff member over (every time), I was able to get tolerable copies after she increased the density or whatever it is. However, I will not go back to this center for copying again. There are other places to get copies, such as Staples and the library. Perhaps a staff member could be trained to add toner to a copier! At my last place of employment, one of the office people could easily add toner as needed, and did so.

Store always has a notary available and the price is the most reasonable in town. Notaries are experienced and know California law. Very helpful, professional people and except for lunch time there is always parking nearby.

I have been with this business for the last 11 years. The people are wonderful and effecient. They had new staff a couple of times that made mistakes, but over all, they have gone the extra mile to help me.

Poor customer service

- 5+ occasions where they placed anothers' mail in my box

- lost my mail twice (to my knowledge): my rebate (expired) and my billings turned up 6 months later

- if you still decide to go with this mailbox, be sure to keep your receipt (or use credit/debit): I paid for the whole year (in cash), and they had no record of it.

I attempted to have a Will Notarized today (4/9/11) at the UPS STORE located at 3144 G St. Ste 125 in Merced California. The service I received was unbelieveably awful. The gal working in there and assigned to doing the Notary service refused to Notarize my aunts Will. She was extreamly rude to us and acted like she was God. I guess she felt that they didn't need to earn my $50.00. Never to mind however I found a very helpful and nice lady at Bilingual Tax Service located at 1744 G St. Merced. She was more than happy to fulfill my needs and provide me service.

***** To the gal at the UPS STORE, California State LAW doesn't require a Will to be notarized it only requires two witness to sign the Will. However, a Will can be notarized if the party chooses to do so for their own personal reasons. Notarizing a Will does not make it invaled in any way. I think you need to retake your Notary training and lose the attitude. Your boss should fire you.