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BBB Rating
A+
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Services/Products
Air Conditioning Catalytic Converters Radiators
Brands
Cummins, Leece Neville, Prestolite, Raybestos
Payment method
discover, amex, master card, visa
Neighborhood
Highland
Other Email

Categories

Reviews

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ME
Michele E.

03/20/2018

Overall
Expertise
Professionalism
Promptness

I have been using Paul's for my auto repairs for more than a decade. They have always been very professional, courteous, and reasonably priced. They are an honest business; they never "add on" repairs. Repairs are done very quickly; I have never had to wait for parts. A+ in my book!

RB
Raishon B.

12/29/2016

Overall
Expertise
Professionalism
Promptness

Wonderful. I've always had an excellent experience whenever I have gone to Paul's. They have extremely reasonable prices and friendly customer service. I wouldn't go anywhere else.

RB
Rob B.

03/02/2016

Overall

Biggest ripoff in town! Keep my truck for two days to change a master cylinder on a 98 z71. 280.00 later same problem, ended up being wheel cylinders that I replaced. Said had to find master cylinder out of town , which was in walking distance to Oreillys , which has the part at 1/2 the price Paul's charged me . Ripoff ! Wouldn't take a bicycle back to them .

LD
Lori D.

01/07/2016

Overall

I wrote a review earlier and need to clarify something, I said i took my vehicle to A-1, I was wrong on the name.. It is called auto air on Shillingers road... Very honest owner and he is not $ Hungry like Pauls..No Excuses..

LD
Lori D.

01/07/2016

Overall

Very dissapointed...They lied from the begginning, they were all nice when i left my vehicle to be diagnosed, then they called with an outrageous price to fix my heater(700$)..So i came to get my vehicle, they were rude and unprofessional.. I went across the road to A-1 and they fixed it for 130$...There prices are very high and they seem to be $Hungry..Just a heads up people..I would not reccomend them to anyone...

KG
Katherine G.

12/16/2015

Overall

Disappointed. Should have done my homework. The other part of the building is great,but I wouldn't deal with Paul again. Too many excuses, just says he doesn't know what to do and leaves it at that. Don't know where all the honest reviews are coming from.

KG
Katherine G.

12/16/2015

Overall

Bought a used car from here..big mistake. Paul has an excuse for everything with no problems solved. I have a hard time with reviews about his Christian faith...Religion won't fix my car....avoids problems. Won't go back...

DB
Diahann B.

08/03/2015

Overall

My car has been at the shop for 9 days. It is not operable at this point. There has to be a master excuse book for not having the part or not having the mechanics. My car was promised ready today ( well actually it was promised 3 days ago) and the excuse is that the mechanic called in sick and my parts are locked in his tool box. Who has ever heard that one before? And no, he didn't call me. My husband called the shop. I am beyond words at this point. I fear the repair will be as awful as the service. How are they in business?

Details

Phone: (251) 631-3925

Address: 7740 Highland Ave, Mobile, AL 36608

Website: https://paulsautomotiveinc.net/contact

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