Integrity Plus Floors

One of the most unprofessional experiences of my life. John ( the owner ) of Integrity Plus Floors sold the job to my wife and I . He explained he had his own installers he had used for years and they would be installing the floors in a few weeks. This turned out not to be the truth , he Sub-Contracted to an independent installer, who was too busy and then the Sub- Contractor found another Sub-Contractor , Integrity Plus Floors had never used before! The installer showed up the first day of the job, with no John ( the owner) to walk the job , no details except a piece of paper , he was unaware he would be moving furniture and that they were doing baseboards.

The job was plagued with mistakes and reworked caused by John not overseeing the job, Only showing up when I would call or text him with issues. These mistakes cost me hundreds of dollars in lost materials ( its okay though John over measured and we had several hundred dollars of extra material to use!)

The last day of the job John and his Sub-Contractor got in a huge fight in front of my house over getting paid , again very professional ! John walked the job and started pointing out things he wasnt happy with as if the last day on the job was the time to do this. When I tried to explain to John how these things were unacceptable and I basically acted as the Contractor and mangaged the job ( multiple trips to Lowes to pick up supplies his crew didn't have ) John explained it was not his fault the Sub didnt have the equipment , or a truck large enough to pick up materials , BUT DIDNT I HIRE INTEGRITY PLUS FLOORS TO DO THE JOB! John and Integrity Plus Floors have been paid in full and my baseboards are not complete as he measured that short!

John had every excuse in the world why this things were happening anything from , he was doing his own floor at his house, to his wife had to go to the hospital.

Bottom line is there is lots of other flooring places in this area , use one of the them , or better yet hire an installer yourself and save thousands of dollars you will end up doiing it anyways, trust me . Need more details on this complete nightmare of a job, I would love to share so you do not make the same mistake I did email @ [email protected]