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        To deliver the energy and exceptional service that our customers and communities count on – safely, efficiently and responsibly.

        General Info
        We recognize, respect and appreciate the valuable and different perspectives that each of us brings to the work environment, our company and our customers. 24 Hour Electric Emergency or Outage Reporting Service 1-800-255-4268 24 Hour Customer Service 1-800-ALLIANT (255-4268) Diggers Hotline 811 Alliant Energy 4902 North Biltmore Lane PO Box 77007 Madison, WI 53707-1007 Shareowners 1-800-353-1089
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        Shareowners : (800) 353-1089

        TollFree: (800) 255-4268

        Customer Care: (608) 458-0100

        Payment method
        check
        Categories
        Electric Companies, Gas Companies, Utility Companies

        Reviews

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        LN
        Laurie N.

        08/18/2016

        Overall
        Expertise
        Professionalism
        Promptness

        I own a business in Newton, IA. I have been trying to reach customer service for about 3 weeks and have spent over 3 hours on hold w/customer service without answer. I go through pay plan and get someone, whom of course cannot help with my problem so they "escalate" to someone who can and who will call me within 48 hours. Never have received a return phone call. If I could give them a negative rating believe me I would. Meanwhile I am being charged for a building I am no longer in and they cannot seem to get the auto pay going. I have no idea how to proceed.

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        Details

        Phone: (608) 225-9346

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