More Info
- AKA
Farrells 24 7 Emergency Roadside Service LLC
- Category
Reviews
06/28/2015
The worse service ever. I calles to have a flat fixed on a Sunday. I was told it would be $65. I was fine with the price because it was a Sunday and figured they charged more on the weekend and thought I would get my tire patched. The guy who showed up had as much personality as the person who answered the phone (none). All he did was change my tire to the spare and proceeded to write me a bill for $65. Ands said sign here. I tthen said you don't patch tires. To which he dryly said no. I'm thinking ok my fault for not asking more questions on the phone. As he was going to get in his truck I had to remind him to give my copy of the receipt He replies I haven't filled it out. I said well fill it out so I can get my money back from my insurance company. He didn't and told me their informal was at the top of the receipt. I thinking for $65 to put on a spare tire the least you can do is fill out a proper receipt. I would NEVER use this company again nor would I recommend them to anyone. My advice is change your own tire and avoid the rudeness and the high cost.
06/21/2014
Debbie has terrible customer service skills and zero empathy, especially at a time when people truly need help!
Details
Phone: (301) 373-4234