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Restoring Peace of Mind

General Info
ServiceMaster All Care, located in San Jose, are certified experts skilled in water, fire, smoke, and mold damage restoration. Time is of the essence when it comes to repairing the damages from water, fire and smoke. We quickly assess, clean up, and restore your home, office and belongings. Fast, professional response saving time and money.
Email
Extra Phones

(408) 593-5752

Brands
ServiceMaster Clean, ServiceMaster Restore
Payment method
all major credit cards, check, insurance
Categories

Reviews

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gholiday
Edited: 01/12/2017
Overall
USE AT YOUR OWN RISK

So 2 years later I am regularly receiving a recorded call from this place telling me I can get a deal from them and to press to talk to an agent. I did to tell them to stop calling, take me off their list of clients and no one ever picks up a phone.

When I first wrote this review they contacted Yellowpages to ask that i take my review down that it was untrue and I was lying. HA!

The reviews that give this place an overall higher rating are clearly not written by anyone who has used this service. I think that's clear by all the reviews since my own.

SERVICEMASTER...if you read this update, TAKE ME OFF OF YOUR PHONE LIST!

I wouldn't use them again.

claimed iconBusiness Response07/06/2010

GHoliday, We do not have a recorded call service at our franchise. Perhaps it is another franchise? I am the marketing manager for ServiceMaster San Jose. Give me a call and I can help you figure out who and why a recorded message is being sent to you. You could have the wrong franchise?

This listing has been claimed by a business representative.
yp-r13174

11/16/2009

Overall
Service Master-San Jose is Great

I read some of the reviews like the one in SF, not all Service Masters are the same and you may be thrashing the wrong one, each has a Territory.



I had no problems with this facility, they were on time, cleaned up the water everywhere. Great Job!

citysf

06/25/2009

Overall
What a disapointment...

I was evacuated durring the fire, when I returned home (after a week) I had ash and smoke damage to my home. I imediately called Service Master, as I new they were going to be very busy. I scheduled my apointment for Sunday the 28th, they called back and moved me up to Saturday. This was great, as I had my in-laws in town who had been held up at a friends for 3 days, due to the fires. Saturday came around and Service Master no showed me (no call either). I called back and they explained they would squeeze me in on Sunday, that there must have been a miss-communication. Sunday came around and guess what... No Service Master again. This is just unexceptable, I sincerly hope that no other fire victims were treated like I was. I would not reccommend this company to anyone (or this franchise branch). It is hard enough being displaced for a week, returning to a home that smells like smoke, you can barely breath and the place is covered in ash, and you are unable to clean because you have no water. Way to go Service Master!!!!

claimed iconBusiness Response07/06/2010

CitySF, I am sorry you had a bad ServiceMaster experience. I would like to make things up to you. I would also like to ensure that this review is correctly posted. There are 6 ServiceMaster franchises in the Bay Area. We serve San Jose. We do not serve San Francsico if that is where you live. Anyways give me a call or email and lets chat. I am the marketing manager for ServiceMaster San Jose. Thanks.

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Details

Phone: (408) 885-0280

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