Netpointe.com

I've never written a 'thank you" letter to a consumer company, but felt compelled to do so. Several months ago a virus completely took control of my computer...I mean COMPLETELY! I called several local computer repair services, and they wanted several hundred dollars to cure my problem - even the place I purchased the machine from.



I was skeptical, but desperate. Netpointe talked to me politely and respected my time and offered a less-expensive service than any others that I called and I was was back in business in no time! I would strongly recommend Netpointe to all computer users. Thank you very much

I have used your service on several occasions. Each time I've been completely satisfied with the final result. I also like the quick turnaround. Depending on situation, I usually have resolution within 1-2 days. Your prices are also quite reasonable. I've recommended your business to others and I intend to use your services again. Thank you, D WALTON

I loved having my grand-kids in for the long Christmas weekend but they really must have put my computer through the ringer. It took what seemed like forever for me to get Windows to load and even longer to just read my email.



A neighbor had recommended these guys and had nothing but good things to say so I gave them a call and described my problem to someone that actually LISTENED and wasn't reading from a script - which is difficult to find these days.



I dropped by computer off yesterday - they even carried it in from the car for me - and just returned home with the computer today and I don't remember the last time it's ran this fast. It boots up faster than ever and I can browse the internet now too.



I'm very happy and will recommend you guys to others. Thank you.

I had worked with Dell ever since purchasing my new laptop three-months ago hoping to correct a problem with the machine not working as I thought it should. Dell eventually told me that the laptop must have a hardware problem and I would need to send it in for repair.



I'm not the brightest tool in the shed but I didn't think there was a physical problem with the machine but rather a software problem that shouldn't require sending the entire machine in for service.



A co-worker recommended that I call Netpointe and explain the problem to them. First I was impressed that I was able to talk with someone truly knowledgeable that answered the phone and didn't require me to go through pressing a series of buttons on my telephone. Secondly, after actually listening to my description of the problem - they offered suggestion on how I could try and solve this myself. But I was so frustrated that I just wanted to take it to them and let them solve it.



I dropped my machine off on my lunch hour and by the end of the same work-day - they had called and told me that it was ready and I could pick the laptop up at my convenience. Since they only had the machine for one afternoon - needless to say, I wasn't terribly confident that the problem was corrected.



However, I picked the machine up and paid a relatively small amount and took my machine home hoping for the best.



Not only was I surprised that the original problem had been corrected - they also made the machine run faster than I had ever experienced before. And they did all this in the course of one afternoon!



I thanked my co-worker for the wonderful recommendation and have recommended others to Netpointe whenever someone is having problems with their computer.



I am very happy with the way I was treated, the speed, quality and price of their service.