Ferman Nissan New Port Richey

Very nice people at Maus Nissan especailly Alain Garcia very nice salesman and showing me the different cars they have that would fit me I would recommend Alain to anybody looking for a car

What ever you do, skip this dealership!! They do not negotiate in good faith, the price quoted by the sales representative, will be vastly different from the final price on the contract. MAKE SURE YOU READ THE FINAL BILL TO ENSURE THE NUMBERS ARE WHAT YOU AGREED UPON BEFORE SIGNING. I'll be sure to post my experience with this dealership on social media.

To start off with, I am a retired US Marine and am known as a consumer rights activist for ground transportation services.



Soon after buying a new Altima at New Port Richey Nissan I noticed that at a certain angle a 6 inch crease in the front fender was visible. No evidence a paint chipping or any other damage associated with a hit that could cause such damage. Simply a crease in the sheet metal.



I took the car back to the dealer and even the Service Tech couldn't see the defect without me directing him where to stand for viewing at the correct angle. Even then he walked to the other bumper and even another Altima to compare what he was seeing.



The warranty person came out with a smart phone and took photos and the member was advised Nissan would have to review the claim.



3 weeks passed with no calls from New Port Richey Nissan so I called was told that the was claim denied. Without any professional autobody persons physically looking at the defect, Nissan decided the "6" inch crease with zero paint damage is the result of a parking lot hit and I am a victim to paying for damaged goods from this unscrupulous dealership.



I do not not recommend any business that does not show loyalty to its' customers.

My husband and I have been shopping for a Rogue for 3 weeks so we know exactly what we are looking for and what we are willing to pay. We found the exact model and color scheme that we were looking for online at the New Port Richey Nissan. So before making the hour long drive to the dealership, we called and wanted to make sure they could get to our price before we went there as not to waste anyone's time. We called up and asked to speak to a salespereson and were told the person we were speaking to was a salesperson (Brittany). We told her exactly what we were looking for and what our out the door price was, told her we were an hour away and didn't wanna make the trip if they couldn't make our price. She put us on hold to talk to her sales manager and came back and said come on in she had picked out a car for us. We made the hour long trip and met Brittany who turned us over to a different salesperson (I don't remember his name). Test drove the car then set down to do the paperwork. We were shocked when the out the door number they came back with was over $3000 more than what we told Brittany our price was and was actually the most expensive price we have had after shopping for 3 weeks. We then spoke to Jordan (I am not even sure what his position was) who said there must have been some confusion with Brittany and then it turned into an our word against hers type scenario. Turns out Brittany wasn't really a salesperson but a business development specialist who isn't allowed to talk numbers with customers at all. Long story short, after going round and round in circles they wouldn't budge on the price and never dropped their number but played games with payments and financing. What a waste of our time! Feel like they used the "Just Get Em in the Door" trick and had no intention of meeting our number. It was insulting, cost us 3 hours out of our day and gave us the worst price out of the dealerships. Stay away if you don't like to play slimy games. We came to leave with a car that day and were extremely disappointed