Preferred Dental Care of Chelsea

I visited the dental clinic for a cleaning appointment, and I had my 4-month-old baby with me. The staff exhibited exceptional kindness and helpfulness, consistently checking in to see if I needed anything. Remarkably, they graciously held my baby during the cleaning. Dr. Lee performed my fillings, and I was pleasantly surprised that I didn't feel the shot at all. I am impressed with the care and service I received and plan to return to complete the remaining dental work.

if I could give no stars I would. They advertise a lot and need to pay for it. They are liars and cheats. It was the worst experience ever.

Run away! What a nightmare. After three months of agonizing pain and paying thousands for procedure after procedure (none of which fixed the problem) I lost one tooth and have to replace the messed up cap they put on another. I called one Friday in agony with the pain and was told they couldn't see me until Monday. I had to go to an emergency dentist instead and was told Preferred dental left a massive infection in my jaw and had unseeded one of my teeth. Preferred had put a cap on the tooth not realizing it needed root canal. After weeks of pain they finally did the root canal but instead of grinding the cap off, the idiot novice dentist tried to yank the cap straight off! I was in agony and screamed at her to stop. Then they did the root canal through the tooth but apparently didn't get all the infection. The tooth Preferred loosened and cracked when they tried to yank the cap off had to be pulled. It took weeks of antibiotics to clear up the infection Preferred left in my mouth and never realized was there. Now after paying Preferred thousands of dollars, 4 months of pain and losing 15 lbs, I have to pay thousands more to fix the mess Preferred left. When I complained to Preferred they shrugged and told me "these things happen." Do not risk your teeth with these butchers.

Shady practice. Untrustworthy. Deceitful. Stay away at all costs.

I went there for my cleaning with my 4 month old baby, the staff were very nice and helpful. they kept asking me if I need anything. They held my baby during the cleaning. Dr.Lee did my fillings, I was so surprised that I didn't feel the shot. I will go back to finish the rest of the work.

I was very misled by the advertisement. I am going back to my dentist. This was not what I thought.

I would never go there again..I believe they write their own reviews. It's not at all what they advertise.

First time in my life that I felt very comfortable. The procedures were painless, the service is great. Dr Trivedi and Dr. Choi are fantastic.

My treatment here was very good. Everybody is very nice. As far as work begin done like Root canals and getting fitted for my crowns, did not feel any pain. Not nervous at all. Very happy with all the work that was done.